Current jobs related to Service Excellence Leader - Sharjah, Sharjah - Talent Higher

  • Service Excellence Representative

    3 days ago

    Sharjah, Sharjah, United Arab Emirates Grandseal Full time

    About the RoleAs a Customer Service Representative with Grandseal, your primary responsibility will be to handle customer inquiries via phone and email with professionalism and accuracy. You will also provide product and service information, process orders, track shipments, and manage customer accounts in a timely and efficient manner.Additionally, you will...

  • Academic Leader in Islamic Studies

    2 days ago

    Sharjah, Sharjah, United Arab Emirates GEMS Education Full time

    GEMS Education is a global leader in education that values excellence and innovation. We are seeking an experienced

  • Senior Executive Leader

    3 days ago

    Sharjah, Sharjah, United Arab Emirates Ali Mousa & Sons Holding Group (AMSHG) Full time

    Job OverviewWe are seeking a highly experienced and skilled individual to fill the role of Chief Operating Officer at Ali Mousa & Sons Holding Group (AMSHG). The successful candidate will be responsible for driving business growth, improving operational efficiency, and leading our team of professionals.About the JobThis is an exceptional opportunity for a...

  • Customer Service Manager

    3 days ago

    Sharjah, Sharjah, United Arab Emirates Antal International Full time

    Suitable candidate for Customer Service Manager role must have 5+ years of experience in a multinational or reputed manufacturing company (Steel, Iron, Aluminium, Industrial products, chemicals, Machinery, Building materials) and managing a team of customer service reps & internal stakeholders. Experience in Customer Service, Logistics, Supply chain, Sales...

  • Managed Services

    4 days ago

    Sharjah, Sharjah, United Arab Emirates Virtusa Dubai Full time

    Responsibilities:Maintaining positive relationships with customers.Identifying customer needs and overseeing service delivery within the business context.Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently.Managing finances and budgets.Determining ways to reduce costs without...

  • Trade Craftsman Leader

    4 days ago

    Sharjah, Sharjah, United Arab Emirates KBR, Inc Full time

    Job SummaryWe are seeking an experienced trade craftsman leader to join our team as a PDM Technician. The successful candidate will be responsible for leading and mentoring lower-level craftsmen, developing plans to improve efficiency, collaborating with supervisors and foremen, and maintaining accurate records.Key Qualifications:Strong background in trade...

  • Managed Services

    4 weeks ago

    Sharjah, Sharjah, United Arab Emirates Virtusa Dubai Full time

    Responsibilities:Maintainingpositive relationships withcustomers.Identifying customer needs andoverseeing service delivery within the businesscontext.Leading the service delivery team,managing conflict, and ensuring the team's processes andtasks are carried out efficiently.Managingfinances and budgets.Determining ways toreduce costs without sacrificing...

  • Lighting Designer Leader

    7 days ago

    Sharjah, Sharjah, United Arab Emirates WSP Global Inc. Full time

    We are seeking an accomplished Lighting Designer Leader to join our team at WSP Global Inc. in the UAE.About the OpportunityThis role offers a unique chance to lead and develop our lighting design services, working closely with architects, engineers, and interior designers to deliver high-quality projects that meet the needs of our clients.Your expertise in...

  • Jubail Chemicals Plant Leader

    3 weeks ago

    Sharjah, Sharjah, United Arab Emirates Baker Hughes Gruppe Full time

    Job RequirementsJubail Chemicals Plant LeaderAre you an experienced Batch Chemicals Plant Leader?Do you enjoy transferring innovative engineering solutions into Plant Operations?Join our Chemicals Plant Operations teamWe are constructing our multimillion-dollar Oilfield Chemicals Manufacturing Plant in Jubail 2, with commissioning due to start later this...

  • Senior Fabricator Leader

    6 days ago

    Sharjah, Sharjah, United Arab Emirates Horizon Full time

    Job DescriptionThe Senior Fabricator Leader will be responsible for overseeing the safe and efficient execution of mobilization and demobilization activities. This involves supervising and coordinating the work of hired contractors, conducting regular safety inspections, and developing accurate records of lifting activities.ResponsibilitiesSupervise and...

  • Jubail Chemicals Plant Leader

    1 day ago

    Sharjah, Sharjah, United Arab Emirates Baker Hughes Gruppe Full time

    Job RequirementsJubail Chemicals Plant LeaderAre you an experienced Batch Chemicals Plant Leader?Do you enjoy transferring innovative engineering solutions into Plant Operations?Join our Chemicals Plant Operations teamWe are constructing our multimillion-dollar Oilfield Chemicals Manufacturing Plant in Jubail 2, with commissioning due to start later this...

  • Head of Salon Excellence

    4 days ago

    Sharjah, Sharjah, United Arab Emirates Client of Talentmate Full time

    The Head of Salon Excellence will be responsible for leading our team of skilled professionals at the Client of Talentmate's beauty salon. This individual will oversee the daily operations of the salon, ensuring that all aspects of the business run smoothly and efficiently.Key ResponsibilitiesStaff Supervision: Manage and supervise the activities of the...

  • Specialty Barista Leader

    14 hours ago

    Sharjah, Sharjah, United Arab Emirates Foreground. Full time

    Leadership OpportunityWe are seeking an experienced and skilled Head Barista/Floor Manager to join our team in Sharjah. As a leader in the specialty coffee industry, you will have the opportunity to drive business growth, develop a high-performing team, and contribute to the success of our partner location.Key Responsibilities:Lead and manage a team of...

  • Process Design Engineer Leader

    5 days ago

    Sharjah, Sharjah, United Arab Emirates 坯潤 Full time

    Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We are currently seeking a Lead Process Engineer to join our team in Sharjah, UAE.About the RoleThis is an exciting opportunity for an experienced professional to lead our process engineering team in delivering complex...

  • Service Delivery Lead

    4 weeks ago

    Sharjah, Sharjah, United Arab Emirates Client of Michael Page Full time

    Responsibilities:Maintainingpositive relationships withcustomers.Identifying customer needs andoverseeing service delivery within the businesscontext.Leading the service delivery team,managing conflict, and ensuring the team's processes andtasks are carried out efficiently.Managingfinances and budgets.Determining ways toreduce costs without sacrificing...

  • Technical Services Leader

    2 hours ago

    Sharjah, Sharjah, United Arab Emirates MENA WATER Full time

    Responsibilities and RequirementsThe successful candidate will be responsible for:Electrical supervision, testing, inspection, and coordination with internal departments.Designing, implementing, maintaining, and improving electrical instruments, equipment, facilities, components, and systems.Confirming system capabilities through testing and...

  • IT Service Delivery Manager

    4 weeks ago

    Sharjah, Sharjah, United Arab Emirates Miral Experiences Full time

    esponsibilities:Maintainingpositive relationships withcustomers.Identifying customer needs andoverseeing service delivery within the businesscontext.Leading the service delivery team,managing conflict, and ensuring the team's processes andtasks are carried out efficiently.Managingfinances and budgets.Determining ways toreduce costs without sacrificing...

  • Batch Chemicals Production Leader

    1 day ago

    Sharjah, Sharjah, United Arab Emirates Baker Hughes Gruppe Full time

    About Our CompanyBaker Hughes Gruppe is a leading energy technology company dedicated to revolutionizing energy for over a century. We are committed to investing in our people, developing leaders at all levels, and providing a supportive work environment. As a member of our team, you can expect a range of benefits, including contemporary work-life balance...

  • Regional Sales and Service Director

    3 days ago

    Sharjah, Sharjah, United Arab Emirates Nikkiso Full time

    ResponsibilitiesThe Business Line Manager will be responsible for the following:Developing and executing business plans to drive revenue growth and expand our customer base in the Middle East regionBuilding and maintaining relationships with key customers and partnersManaging a team of sales and service professionals to ensure they have the necessary...

  • Soft Services Team Leader UAE National

    4 weeks ago

    Sharjah, Sharjah, United Arab Emirates Miral Experiences sharjah Full time

    Responsibilities:Supervisingday-to-day operations in the customer servicedepartment.Responding to customer serviceissues in a timely manner.Creating effectivecustomer service procedures, policies, andstandards.Developing customer satisfactiongoals and coordinating with the team to meet them on a steadybasis.Implementing an effective customerloyalty...

Service Excellence Leader

1 week ago

Sharjah, Sharjah, United Arab Emirates Talent Higher Full time
About This Role

In this key position at Talent Higher, you will be responsible for leading our Customer Service department, driving excellence in service delivery, and fostering a positive customer experience.

  • Strategic Leadership: Collaborate with stakeholders to develop and implement strategies that enhance customer satisfaction and meet business objectives.
  • Team Development: Foster a culture of growth and development within the team, providing opportunities for learning and career advancement.
  • Performance Management: Conduct regular performance evaluations, provide constructive feedback, and coach team members to achieve their full potential.
  • Process Improvement: Analyze and optimize processes to improve efficiency, reduce costs, and enhance customer satisfaction.
  • Culture and Values: Embed the company's values and culture within the team, ensuring alignment with Talent Higher's mission and vision.