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Software Solutions Sales and Adoption Expert

2 months ago


Dubai, Dubai, United Arab Emirates Logicom Public Ltd Full time
Job Description

Job Title: Cisco CX and Software Business Development Manager

Company: Logicom Public Ltd

Location: Dubai, UAE

Job Type: Full-time

Industry: Technology

Job Category: Sales and Business Development

Job Summary

We are seeking a highly motivated and experienced Cisco CX and Software Business Development Manager to join our team at Logicom Public Ltd. The successful candidate will be responsible for driving the sales, post-sales adoption, and renewals of Cisco Software solutions in the Gulf Region.

Key Responsibilities
  • Representing the owner of Cisco Software and Software Renewals business across the Gulf Region
  • Achieving budgeted sales volumes and revenues for the Gulf Region and vendor's sales targets
  • Owning the complete partner lifecycle of onboarding, adoption, expansion, and renewal
  • Managing relationships with vendors for our initiatives and priorities on Software, XaaS, Recurring Software business, and Cisco Enterprise Agreements
  • Delivering Customer Success plans and Business Outcomes to partners based on agreed KPIs
  • Ensuring proper delivery, onboarding, and adoption of products and services, conducting ongoing operational reviews
  • Meeting with Partners to strengthen relationships, conducting gap analysis, reporting on software usage, and leading value-driven discussions
  • Identifying potential RSW opportunities with the potential of x-selling with a new solution, upselling to higher license count, or offering tier or converting to an Enterprise Agreement
  • Managing and growing the business relationship with active Cisco Partners and enabling and training new Partners in Cisco Software, Recurring Software, Enterprise Agreements, XaaS offerings, and our Cloud Marketplace storefront
  • Executing Cisco marketing activities
  • Presenting at Cisco and Logicom partner events and internally on the initiatives
  • Presenting at Cisco's and Internal QBRs (Quarterly Business Reviews) the sales results and justifying any deviations from the plans and the action required to reduce the gaps
  • Identifying potential cross-selling and upselling opportunities and effectively managing the conversion to Enterprise Agreements of eligible Software Renewal opportunities
  • Presenting at Vendor meetings, channel partner events, and internal QBR meetings
  • Training and supporting our internal sales Teams on new vendor updates, offerings, etc.
Requirements
  • University degree in Engineering or Computer Engineering, Business Administration, Management Information Systems, or equivalent area
  • Minimum three years' experience in IT Sales, Business Development, or Presales or IT Architect role ideally within a distribution channel
  • Good background and experience of Cisco Software, Cisco Customer Success and Lifecycle, Cisco Security, Enterprise Agreements, and proficiency with various Cisco tools will be considered a plus
  • Holder of any Cisco certification and/or Specialization is an advantage
  • Excellent communication and presentation skills
  • Creative Thinking, Active Listening, and thrive in a team-oriented environment
  • Fluent in English (Oral / Verbal), Arabic is a plus
  • Ability to travel
  • Highly motivated, committed, with a genuine desire to succeed in business development and sales
Reporting

Reports to the Cisco Central Team Services and Software Manager

Remuneration

An attractive remuneration package will be offered to the successful candidate according to qualifications and experience