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Healthcare Support Services Officer

2 weeks ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Danat Al Emarat Hospital for Women & Children Part time

About the Role:

As a Guest Services Officer, you will be part of our dynamic Patient Access Services team at Danat Al Emarat Hospital for Women & Children. Your primary responsibility will be to deliver exceptional patient care and customer service, ensuring a positive experience for all visitors to our hospital. You will work closely with medical staff to facilitate clear communication between patients and their families, utilizing your excellent communication skills to resolve any issues promptly and professionally.

Key Skills and Qualifications:

  • UAE National with a family book.
  • 2+ years of experience in customer service, patient access, translation, or an administrative role, preferably in a healthcare setting.
  • Strong attention to detail with the ability to work efficiently in a fast-paced environment.
  • Excellent communication and interpersonal skills with a patient-centric approach.
  • Proficiency in Microsoft Office and familiarity with hospital systems (e.g., EMR, insurance portals).
  • Fluency in both English and Arabic, with the ability to serve as a translator.