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Hospitality Operations Director

2 months ago


Dubai, Dubai, United Arab Emirates IHG Hotels & Resorts Full time

About Us

At IHG Hotels & Resorts, we're passionate about making travel a joy for our guests. As a leading hospitality company, we strive to create unforgettable experiences that leave a lasting impression.

Our Culture

We're a team of dedicated professionals who thrive on making our guests' stays brighter. Our culture is built on a foundation of warmth, hospitality, and a commitment to excellence. We believe in empowering our team members to deliver exceptional service and create memorable moments for our guests.

The Role

We're seeking an ambitious and passionate Pub Manager - Commercial Leader to join our leadership team at McGettigan's Irish Pub. As a key member of our team, you'll play a pivotal role in driving commercial performance and ensuring the pub's operational excellence across all aspects. Your main responsibilities will include business development, partnerships and relationships management, and maximizing F&B revenue and profitability from all market segments.

Key Responsibilities

  • Develop and implement commercial strategies to drive revenue growth and profitability
  • Build and maintain strong relationships with key stakeholders, including suppliers, partners, and team members
  • Lead and manage a high-performing team to deliver exceptional service and results
  • Monitor and analyze key performance indicators to inform business decisions
  • Stay up-to-date with industry trends and best practices to drive innovation and improvement


What We're Looking For

We're seeking a highly motivated and experienced professional with a strong background in hospitality management. You'll need to have a commercial approach, excellent leadership and communication skills, and the ability to set and meet targets. A diploma in hospitality management or hotel school qualification is preferred, as is experience in managing high-volume bars or pubs. Pre-opening experience in a restaurant business would be an advantage.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you're passionate about hospitality and committed to delivering exceptional results, we'd love to hear from you.