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Customer Service and Front Desk Associate

1 week ago


Dubai, Dubai, United Arab Emirates HR 360 Consultants Full time

About the Role:

We are seeking a highly skilled and detail-oriented Customer Service and Front Desk Associate to join our team. As a key member of our front desk team, you will provide exceptional customer service, manage front desk operations, and maintain office security.

Responsibilities:

  1. Greet and welcome visitors in a professional manner, providing a warm and welcoming environment.
  2. Manage incoming calls, respond to inquiries, and direct visitors to the relevant departments or individuals.
  3. Coordinate with various departments to facilitate smooth office operations, including scheduling appointments and meetings.
  4. Assist with administrative tasks, such as mail sorting, package distribution, and supply management.

Requirements:

  • A minimum of 1-3 years of experience in a similar role, preferably in an office setting.
  • High school diploma or equivalent; additional certifications in Office Management or related fields are a plus.
  • Excellent verbal and written communication skills in English, with Arabic proficiency being an asset.
  • Proficiency in MS Office applications, including Word, Excel, and Outlook.
  • Strong customer service and interpersonal skills, with the ability to multitask and work in a fast-paced environment.

What We Offer:

  1. Competitive salary based on experience.
  2. Medical insurance and comprehensive benefits package.
  3. Annual leave and public holidays as per UAE labor law.
  4. Career growth opportunities and professional development programs.