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Customer Service and Front Desk Associate
1 week ago
About the Role:
We are seeking a highly skilled and detail-oriented Customer Service and Front Desk Associate to join our team. As a key member of our front desk team, you will provide exceptional customer service, manage front desk operations, and maintain office security.
Responsibilities:
- Greet and welcome visitors in a professional manner, providing a warm and welcoming environment.
- Manage incoming calls, respond to inquiries, and direct visitors to the relevant departments or individuals.
- Coordinate with various departments to facilitate smooth office operations, including scheduling appointments and meetings.
- Assist with administrative tasks, such as mail sorting, package distribution, and supply management.
Requirements:
- A minimum of 1-3 years of experience in a similar role, preferably in an office setting.
- High school diploma or equivalent; additional certifications in Office Management or related fields are a plus.
- Excellent verbal and written communication skills in English, with Arabic proficiency being an asset.
- Proficiency in MS Office applications, including Word, Excel, and Outlook.
- Strong customer service and interpersonal skills, with the ability to multitask and work in a fast-paced environment.
What We Offer:
- Competitive salary based on experience.
- Medical insurance and comprehensive benefits package.
- Annual leave and public holidays as per UAE labor law.
- Career growth opportunities and professional development programs.