IT Support Specialist

1 month ago


Dubai, Dubai, United Arab Emirates Fractal Systems FZ LLC Full time
Job Summary

We are seeking a highly skilled IT Technician to join our team at Fractal Systems FZ LLC. As an IT Technician, you will be responsible for providing technical assistance and support to end-users, troubleshooting and resolving technical problems, and maintaining computer hardware and software.

Key Responsibilities
  • Provide technical support and assistance to end-users via phone, email, or in-person
  • Troubleshoot and resolve technical problems with hardware, software, and network issues
  • Install, configure, and maintain computer hardware, operating systems, and software applications
  • Perform routine maintenance, updates, and upgrades to ensure optimal performance and security
  • Assist in setting up and managing local area networks (LANs) and troubleshoot network-related problems
  • Implement security measures to safeguard the organization's data, systems, and networks from unauthorized access and cyber threats
  • Provide training to end-users on IT systems, applications, and best practices
  • Maintain an accurate inventory of IT assets, including hardware, software licenses, and peripherals
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Minimum 2 years of experience in IT support or related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively


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