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Service Ambassador

2 months ago

Dubai, Dubai, United Arab Emirates Shangri-La Group Full time

Job Summary

We are seeking a highly skilled and enthusiastic Service Ambassador to join our team at Shangri-La Group. As a Service Ambassador, you will be responsible for providing exceptional service to our guests in our outdoor bar and lounge.

Key Responsibilities

  • Support Daily Operations
    • Assist in the smooth operation of the outdoor bar and lounge, ensuring that all guests receive a high level of service.
  • Provide Exceptional Service
    • Deliver outstanding service to guests, ensuring that their needs are met and exceeded.
  • Enhance Guest Experience
    • Consistently look for ways to enhance the guest experience, ensuring that every interaction is positive and memorable.
  • Team Collaboration
    • Work collaboratively with the team to ensure that all guests receive a seamless and exceptional experience.

Requirements

  • Passion for Food and Beverage
    • Have a genuine passion for food and beverage, with a desire to learn and grow in this field.
  • Excellent Communication Skills
    • Communicate fluently in English, with excellent verbal and written skills.
  • Previous Experience
    • Have previous experience in a luxury restaurant or 5-star hotel, with a strong understanding of high-quality service standards.
  • Continuous Learning
    • Be committed to continuous learning and professional development, with a desire to stay up-to-date with the latest culinary trends.

What We Offer

  • Competitive Salary and Benefits
    • A competitive salary and benefits package, including opportunities for career growth and development.
  • Opportunities for Advancement
    • Opportunities for advancement and career progression, with a focus on developing the skills and expertise of our team members.