Spa Operations Manager
4 weeks ago
As a Spa Supervisor at Accor, you will play a key role in ensuring the highest level of service and safety for our guests. Your responsibilities will include leading and coaching a team of staff, promoting sales of spa services, and coordinating support staff schedules.
Key Responsibilities:- Guest Satisfaction: Ensure that guest satisfaction is at the forefront of all spa operations, prioritizing safety and service.
- Team Leadership: Perform supervisory duties, including leading, coaching, performance management, counseling, and scheduling of staff.
- Sales Promotion: Promote sales of spa services and retail products, utilizing your extensive knowledge of all products and services.
- Staff Coordination: Coordinate support staff schedules and time off requests/trades to ensure adequate staffing.
- Support and Coverage: Assist Experience Coordinators and Attendants as needed throughout the day and provide coverage for sick calls.
- Facility Maintenance: Assist Spa Manager with facility maintenance and work orders to ensure peak operational performance.
- Competitor Knowledge: Maintain thorough knowledge of competitors, including locations, product offerings, pricing, and promotions.
- Training and Development: Administer and implement spa operations training, including telephone etiquette, guest relations, sales, services, and other essential skills.
- Guest Experience: Perform spa tours for potential clients as needed and maintain a close and effective working relationship with other departments.
- Aloha Spirit: Maintain an atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests.
- Health and Safety: Focus attention on guest needs, remain calm and courteous at all times, and promote and enforce health and safety awareness, including emergency procedures.
- Policies and Procedures: Establish, update, and adhere to hotel and departmental policies, procedures, and service standards.
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Spa Operations Manager
7 days ago
Dubai, Dubai, United Arab Emirates Mandarin Oriental Hotel Group Full timeKey Responsibilities:Team Leadership: Assist the Director of Spa and Wellness in leading and managing a team of skilled spa therapists and other spa professionals, overseeing daily spa operations, and addressing guest complaints and therapist needs.Treatment Training: Conduct training sessions for Mandarin Oriental Signature Spa therapies, Oriental Harmony,...
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Spa Operations Manager
4 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timeSpa Supervisor Job DescriptionAs a Spa Supervisor at Accor, you will play a key role in ensuring the highest level of service and satisfaction for our guests. Your primary responsibility will be to supervise and lead a team of spa staff, providing guidance and support to ensure seamless operations.Key Responsibilities:Guest Satisfaction: Ensure that guest...
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Spa Operations Manager
4 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timeSpa Supervisor Job DescriptionAt Accor, we're committed to delivering exceptional guest experiences in our spas. As a Spa Supervisor, you'll play a key role in ensuring our spas meet the highest standards of safety and service.Key Responsibilities:Guest Satisfaction: Prioritize guest satisfaction by ensuring safety and service are top priorities in our...
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Spa Operations Manager
7 days ago
Dubai, Dubai, United Arab Emirates Accor Full timeKey Responsibilities:Guest Satisfaction: Ensure that guest satisfaction is the top priority in the spa, maintaining a safe and service-oriented environment at all times.Staff Supervision: Perform supervisory duties, including leading, coaching, performance management, counseling, scheduling, and supervision of staff.Sales Promotion: Promote sales of spa...
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Spa Operations Manager
7 days ago
Dubai, Dubai, United Arab Emirates MARRIOTT International Full timeKey Responsibilities:Assume the role of Spa Director in their absence, ensuring seamless operations and maintaining high standards of service.Oversee the provision of supplies, equipment, and uniforms to employees, guaranteeing they have everything needed to excel in their roles.Monitor budgets, operating statements, and payroll progress reports to provide...
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Spa and Recreation Manager
7 days ago
Dubai, Dubai, United Arab Emirates AccorHotel Full timeJob DescriptionThe Spa and Recreation Manager is a key member of our team, responsible for overseeing the day-to-day operations of our spa and recreation facilities. This role requires a high level of expertise in spa management, as well as excellent communication and leadership skills.Key ResponsibilitiesSpa Operations: Oversee the management of our spa...
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Dubai, Dubai, United Arab Emirates Spa Staff Full timeJob Title: Full Time Spa Therapist for a 5 Star Hotel in UAEWe are seeking a highly skilled and experienced Spa Therapist to join our team at a 5 star hotel in UAE. As a Spa Therapist, you will be responsible for providing exceptional customer service and delivering high-quality spa treatments to our guests.Key Responsibilities:Perform a variety of cleaning...
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Spa Attendant
4 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timeJob SummaryWe are seeking a highly skilled and experienced Spa Attendant to join our team at Accor. As a Spa Attendant, you will be responsible for providing exceptional service to our guests, ensuring their comfort and satisfaction throughout their spa experience.Key ResponsibilitiesProvide Professional Service: Consistently offer friendly, engaging, and...
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Spa Attendant
4 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timeJob SummaryWe are seeking a highly skilled and dedicated Spa Attendant to join our team at Accor. As a key member of our spa team, you will be responsible for providing exceptional service to our guests, ensuring a relaxing and rejuvenating experience.Key ResponsibilitiesGuest Service: Consistently offer professional, friendly, and engaging service to our...
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Spa Receptionist
4 weeks ago
Dubai, Dubai, United Arab Emirates MARRIOTT International Full timeJob SummaryWe are seeking a highly organized and customer-focused Spa Receptionist to join our team at Marriott International. As a key member of our spa team, you will be responsible for providing exceptional guest service, managing reservations, and ensuring a seamless experience for our guests.Key ResponsibilitiesManage spa reservations and cancellations,...
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Senior Spa Manager
1 week ago
Dubai, Dubai, United Arab Emirates Four Seasons Hotels and Resorts Full timeSpa Manager Job DescriptionAs a Senior Spa Manager at Four Seasons Hotels and Resorts, you will be responsible for leading the Spa Management team to achieve departmental goals. This includes developing and implementing strategies to enhance the spa experience, improving customer satisfaction, and driving revenue growth. You will work closely with...
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Spa Receptionist
1 month ago
Dubai, Dubai, United Arab Emirates Anantara Hotels & Resorts Full timeJob SummaryWe are seeking a highly skilled and experienced Spa Receptionist to join our team at Anantara Hotels & Resorts. As a key member of our spa team, you will be responsible for providing exceptional guest service, ensuring a seamless and memorable experience for our valued customers.Key ResponsibilitiesGuest Service: Provide professional and friendly...
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Spa Receptionist
4 weeks ago
Dubai, Dubai, United Arab Emirates Mövenpick Hotels & Resorts Full timeSpa Receptionist Job DescriptionWe are seeking a highly skilled and professional Spa Receptionist to join our team at Mövenpick Hotels & Resorts. As a key member of our spa team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.Key Responsibilities:Greeting and Guest Services: Greet and...
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Spa Receptionist
4 weeks ago
Dubai, Dubai, United Arab Emirates Anantara Hotels & Resorts Full timeJob SummaryWe are seeking a highly skilled and experienced Spa Receptionist to join our team at Anantara Hotels & Resorts. As a key member of our spa team, you will be responsible for providing exceptional guest service, ensuring a seamless and memorable experience for our valued customers.Key ResponsibilitiesGuest Service: Greet and welcome guests, respond...
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Spa Receptionist
4 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timeJob SummaryWe are seeking a highly skilled and enthusiastic Spa Receptionist to join our team at Accor. As a key member of our spa team, you will be responsible for providing exceptional guest service, ensuring a seamless and relaxing experience for our clients.Key ResponsibilitiesGuest Service: Consistently offer professional, friendly, and engaging service...
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Spa Receptionist
4 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timeJob SummaryWe are seeking a highly skilled and enthusiastic Spa Receptionist to join our team at Accor. As a key member of our spa team, you will be responsible for providing exceptional guest service, ensuring a seamless and relaxing experience for our clients.Key ResponsibilitiesGuest Service: Consistently offer professional, friendly, and engaging service...
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Spa Receptionist
4 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timeJob SummaryWe are seeking a highly skilled and enthusiastic Spa Receptionist to join our team at Accor. As a key member of our spa team, you will be responsible for providing exceptional guest service, ensuring a seamless and relaxing experience for our clients.Key ResponsibilitiesGuest Service: Consistently offer professional, friendly, and engaging service...
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Spa Receptionist
4 weeks ago
Dubai, Dubai, United Arab Emirates MARRIOTT International Full timeJob SummaryWe are seeking a highly organized and customer-focused Spa Receptionist to join our team at Marriott International. As a key member of our spa team, you will be responsible for providing exceptional guest service, managing reservations, and ensuring a seamless experience for our guests.Key ResponsibilitiesManage spa reservations and cancellations,...
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Spa Coordinator
4 days ago
Dubai, Dubai, United Arab Emirates Anantara Hotels & Resorts Full timeJob SummaryWe are seeking a highly skilled and experienced Spa Receptionist to join our team at Anantara Hotels & Resorts. As a key member of our spa team, you will be responsible for providing exceptional guest service, ensuring seamless communication, and maintaining the highest levels of customer satisfaction.Key ResponsibilitiesProvide professional and...
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Spa Therapist
4 weeks ago
Dubai, Dubai, United Arab Emirates Mövenpick Hotels & Resorts Full timeJob Title: Spa TherapistWe are seeking a skilled Spa Therapist to join our team at Mövenpick Hotels & Resorts. As a Spa Therapist, you will be responsible for providing exceptional massage and treatment experiences to our guests, ensuring their comfort and satisfaction at all times.Key Responsibilities:Deliver high-quality massage and body treatments while...