Retail Experience Manager

6 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Chalhoub Group Full time

At Chalhoub Group, we're dedicated to revolutionizing the luxury retail experience in the Middle East.

As a Fashion Consultant, your key responsibilities will include:

  • Uncovering customer behavior patterns and preferences
  • Fostering deep connections with clients across various touchpoints
  • Sharing expert insights on product ranges and collections
  • Implementing strategies to boost employee satisfaction and corporate culture
  • Maintaining rigorous standards for visual merchandising and operational excellence
  • Delivering exceptional click-and-collect experiences that meet customer expectations
  • Harnessing customer data to drive targeted marketing initiatives
  • Advocating loyalty programs and staying current with mobile app features
  • SUPPORTING IN-STORE MARKETING EVENTS AND ACTIVATIONS
  • MAPPING BRAND SOCIAL MEDIA PRESENCE AND CAMPAIGNS
  • BOOSTING SALES PERFORMANCE WITHIN STORES

To excel in this role, you'll need strong English communication skills, a dynamic personality, and relevant experience in retail, customer service, and performance metrics. You should be based in Abu Dhabi or open to relocation.

We offer a premium benefits package, including healthcare, education support, flexible work options, and exclusive employee perks. Committed to diversity and inclusion, we welcome applications from individuals with unique backgrounds and perspectives.


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