Call Center Professional
7 days ago
The Ontime Group is seeking a Call Center Professional to join our dynamic team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, addressing their concerns, and delivering tailored solutions to meet their needs.
Job Description- Develop and maintain positive relationships with customers through effective communication, empathy, and problem-solving skills.
- Work collaboratively with colleagues to share knowledge, expertise, and best practices, ensuring a cohesive and supportive team environment.
- Participate in ongoing training and development programs to stay up-to-date with industry trends, technologies, and methodologies.
- Contribute to the continuous improvement of our call center processes, identifying areas for enhancement and suggesting innovative solutions to drive efficiency and productivity.
- At least two years of experience in a similar customer-facing role.
- A strong track record of meeting or exceeding sales targets and delivering high-quality results.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse personalities and cultures.
- Familiarity with CRM systems and practices to optimize customer interactions.
- A customer-centric mindset, with adaptability to changing circumstances and priorities.
- Ability to multitask, prioritize tasks, and manage time effectively to ensure seamless service delivery.
- A high school diploma or equivalent qualification.
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Call Center Specialist
3 days ago
Dubai, Dubai, United Arab Emirates EverWell Home Health Care Center LLC Full timeThe Call Center Specialist role at EverWell Home Health Care Center LLC involves managing incoming calls, responding to client inquiries, and resolving issues in a timely and effective manner. This position requires strong organizational skills, attention to detail, and excellent communication skills.Key Responsibilities:Manage client calls and respond to...
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Call Center Professional
7 hours ago
Dubai, Dubai, United Arab Emirates PrecisionHire Solutions Full timePrecisionHire Solutions is looking for a skilled Call Center Professional to provide top-notch customer service. As a key member of our team, you will be responsible for delivering exceptional results in a fast-paced environment.About the Position:Respond to customer inquiries via phone, email, and chat platforms.Solve complex customer complaints and...
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Call Center Professional
2 days ago
Dubai, Dubai, United Arab Emirates Estemarat Group Full timeCustomer Service ExcellenceWe are seeking a skilled Customer Service Professional to join our team at Estemarat Group. As a key member of our customer-facing team, you will play a vital role in delivering exceptional service to our clients.About the RoleThe ideal candidate will be responsible for handling inbound and outbound calls, providing top-notch...
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Call Center Professional
6 days ago
Dubai, Dubai, United Arab Emirates JLL Full timeKey ResponsibilitiesRespond to incoming calls in a timely and professional manner, verifying and updating call center documents as needed.Provide excellent customer service to internal and external customers, ensuring all communication and interactions meet the highest standards of professionalism.Escalate urgent and emergency work orders or related service...
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Marketing and Call center Manager
2 days ago
Dubai, Dubai, United Arab Emirates DermaMax Medical Center Full timeMarketing Specialist should be a competent professional able to grasp consumer behavior trends and generate creative ideas. You should also be well-versed in specialized marketing concepts, principles, and tactics. Marketing Specialist responsibilities include: Conducting market research to find answers about consumer requirements, habits, and trends ...
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Call Center
5 days ago
Dubai, Dubai, United Arab Emirates Dautom Full timeDautom is a prominent name across the globe in IT consulting services. With a relentless commitment to innovation and excellence, we empower businesses to bolster their IT teams with top-tier talent. Our greatest asset is our talented team of IT professionals. Our journey towards becoming an employer of choice has been built on a foundation of trust,...
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Call Center
2 days ago
Dubai, Dubai, United Arab Emirates Dautom Full timeDautom is a prominent name across the globe in IT consulting services. With a relentless commitment to innovation and excellence, we empower businesses to bolster their IT teams with top-tier talent.Our greatest asset is our talented team of IT professionals. Our journey towards becoming an employer of choice has been built on a foundation of trust, respect,...
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Call Center
17 hours ago
Dubai, Dubai, United Arab Emirates Dautom Full timeDautom is a prominent name across the globe in IT consulting services. With a relentless commitment to innovation and excellence, we empower businesses to bolster their IT teams with top-tier talent.Our greatest asset is our talented team of IT professionals. Our journey towards becoming an employer of choice has been built on a foundation of trust, respect,...
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Call Center Agent
5 days ago
Dubai, Dubai, United Arab Emirates Client of Talentmate Full timeAs a Call Center Agent, you will be responsible for handling incoming and outgoing customer calls in a timely and professional manner. Your primary goal will be to provide excellent customer service, address customer inquiries and resolve any issues promptly and efficiently. You will need to have strong communication skills, a friendly and patient demeanor,...
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Call Center Agent
6 days ago
Dubai, Dubai, United Arab Emirates Caliberly Full timeWe are seeking a dynamic and experienced Call Center Agent to join our team on a temporary basis for 3 months. The ideal candidate will have a proven track record in managing high volume back-to-back calls, providing excellent customer service and meeting performance targets. Candidates must have a sponsored visa and prior experience in B2C or B2B call...
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Coordinator Call Center
3 days ago
Dubai, Dubai, United Arab Emirates Dubaicareers Full timeJoin to apply for the Coordinator Call Center role at Dubai Careers - A Smart Dubai InitiativeResponsibilitiesMaintain effective communication channels between the contact center and other departments to ensure seamless collaboration.Coordinate the day-to-day operations of the call center to ensure efficient service delivery and customer satisfaction.Monitor...
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Coordinator Call Center
4 days ago
Dubai, Dubai, United Arab Emirates Dubai Careers - A Smart Dubai Initiative Full timeJob DescriptionMaintain effective communication channels between the contact center and other departments to ensure seamless collaboration.Coordinate the day-to-day operations of the call center to ensure efficient service delivery and customer satisfaction.Monitor call center metrics and KPIs to evaluate performance and identify areas for...
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Call Center Executive
4 weeks ago
Dubai, Dubai, United Arab Emirates Dr Joy Dental Clinic Dubai Full timeDr. Joy Dental Clinics LLC is looking for Dental Call Center Executives to join our Call Center team based at our Corporate Office in JLT. Responsibilities Answer inbound calls to assist new and existing patients with scheduling, canceling and rescheduling appointments for dental examinations and/or dental treatment. Take customer calls and provide...
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Call Center Agent
6 days ago
Dubai, Dubai, United Arab Emirates Estemarat Group Full timeWe are looking for a customer-focused and professional Call Center Agent to join our team in Dubai. The ideal candidate will be responsible for handling inbound and outbound calls, providing excellent customer service and resolving inquiries efficiently.Key Responsibilities:1. Answer incoming calls, emails, and chat inquiries in a professional manner.2....
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Call Center Associate
2 days ago
Dubai, Dubai, United Arab Emirates Dautom Full timeDautom is a leading provider of IT consulting services, driving innovation and excellence across the globe.We foster a culture of trust, respect, and employee growth and well-being, making us a great place to work.Our team of IT professionals empowers businesses to bolster their IT teams with top-tier talent.Key Responsibilities:Handle customer interactions...
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Call Center Operations Manager
3 days ago
Dubai, Dubai, United Arab Emirates Dubaicareers Full timeAt Dubai Careers, we are seeking a highly skilled Call Center Operations Manager to join our team. As a key member of our operations team, you will be responsible for maintaining effective communication channels between the contact center and other departments to ensure seamless collaboration.ResponsibilitiesCoordinate the day-to-day operations of the call...
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Call Center Supervisor
7 days ago
Dubai, Dubai, United Arab Emirates Nathan & Nathan Full timeCall Center Supervisor (Automotive Industry)Our client is a regional market leader, specializing in the distribution of quality and reliable aftermarket automotive spares in the UAE, Qatar, MENA, CIS region. They deal with the distribution of Auto parts, Batteries and Lubricants products, etc.We are seeking an Call Center Operation Supervisor. The Operations...
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Call Center Supervisor
7 days ago
Dubai, Dubai, United Arab Emirates Nathan & Nathan Full timeOur client is a regional market leader, specializing in the distribution of quality and reliable aftermarket automotive spares in the UAE, Qatar, MENA, and CIS region. They deal with the distribution of auto parts, batteries, and lubricants products.We are seeking a Call Center Operation Supervisor. The Operations Supervisor oversees the daily operations of...
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Call Center Supervisor
6 days ago
Dubai, Dubai, United Arab Emirates Nathan & Nathan Full timeOur client is a regional market leader, specializing in the distribution of quality and reliable aftermarket automotive spares in the UAE, Qatar, MENA, and CIS region. They deal with the distribution of auto parts, batteries, and lubricants products.We are seeking a Call Center Operation Supervisor. The Operations Supervisor oversees the daily operations of...
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Call Center Supervisor
3 days ago
Dubai, Dubai, United Arab Emirates Nathan & Nathan Full timeOur client is a regional market leader, specializing in the distribution of quality and reliable aftermarket automotive spares in the UAE, Qatar, MENA, and CIS region. They deal with the distribution of auto parts, batteries, and lubricants products. We are seeking a Call Center Operation Supervisor . The Operations Supervisor oversees the daily operations...