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Pool Beach Service Ambassador

2 months ago

Dubai, Dubai, United Arab Emirates One&Only Resorts Full time
Key Responsibilities:

As a Pool Beach Waiter at One&Only Resorts, you will be responsible for delivering exceptional service to our discerning guests. Your primary focus will be on ensuring that every guest interaction is memorable and enjoyable.

Key Performance Indicators:
  1. Guest Satisfaction: Ensure that all guests receive attentive and personalized service, meeting their every need and exceeding their expectations.
  2. Team Collaboration: Work closely with other members of the resort team to provide seamless service and ensure that all guests receive a consistent and high-quality experience.
  3. Product Knowledge: Develop and maintain in-depth knowledge of our resort's amenities, services, and offerings, including our dining options and beverage menus.
  4. Communication: Effectively communicate with guests and colleagues in a clear, concise, and respectful manner, using excellent verbal and non-verbal communication skills.
  5. Time Management: Prioritize tasks and manage your time efficiently to ensure that all guests receive prompt and attentive service.
  6. Adaptability: Demonstrate flexibility and adaptability in a fast-paced environment, responding to changing circumstances and guest needs with ease.
Requirements:

To be successful in this role, you will need to possess:

  • Excellent Communication Skills: Strong verbal and written communication skills, with the ability to communicate effectively with guests and colleagues in a clear and respectful manner.
  • Previous Experience: A minimum of 1-2 years' experience in a similar role, preferably in a high-end resort or hospitality setting.
  • Product Knowledge: In-depth knowledge of our resort's amenities, services, and offerings, including our dining options and beverage menus.
  • Teamwork: Strong teamwork and collaboration skills, with the ability to work effectively with other members of the resort team.
  • Adaptability: Flexibility and adaptability in a fast-paced environment, with the ability to respond to changing circumstances and guest needs with ease.