Security Solution Integration Professional

2 days ago


Dubai, Dubai, United Arab Emirates DATAPATROL Full time

Data Patrol is expanding its team in Dubai and seeking a highly skilled Security Solution Integration Professional to provide technical support for its security solutions.

The successful candidate will serve as the technical lead for Data Patrol's security solutions, ensuring an excellent customer experience.

Key Responsibilities:

  • Provide technical support for Data Patrol's security solutions.
  • Troubleshoot and diagnose technical issues related to our solutions.
  • Collaborate with engineering teams to identify and escalate technical challenges.
  • Develop and maintain documentation to improve support efficiency.
  • Assist customers with solution configuration and deployment.

Requirements:

  • At least 5 years of experience in technical support or cybersecurity roles.
  • Familiarity with data security solutions, watermarking technologies, or digital rights management (DRM) is a plus.
  • Strong analytical skills and ability to think critically.
  • Excellent communication skills to communicate technical information effectively.

About the Opportunity:

This mid-senior level position offers a full-time employment opportunity in Information Technology, with a focus on Data Security Software Products.



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