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Regional Catering Performance Manager
2 months ago
Job Summary:
As a Regional Catering Performance Manager at Etihad Airways, you will be responsible for leading catering operations teams worldwide to deliver exceptional flight catering services. Your primary goal will be to maximize guest satisfaction while maintaining a focus on cost.
Key Responsibilities:
- Manage Catering Partner Budgets: Oversee the budgets of catering partners to ensure efficient use of resources.
- Food Safety and Hygiene: Ensure that all catering operations adhere to the highest standards of food safety and hygiene.
- Halal and Kosher Compliance: Ensure that all catering services comply with Halal and Kosher requirements.
- Drive High Standards: Foster a culture of excellence within the team, ensuring that all services meet Etihad Airways' high standards.
- People Management: Lead, develop, and contribute to the growth of regional support team members by conducting regular 1:1 meetings to understand their challenges and training needs.
- Team Development: Build, grow, and develop a high-performing team to meet customer needs and create a supportive culture of coaching and feedback.
Requirements:
To be successful in this role, you will need to have excellent leadership and management skills, with a strong focus on food safety, quality, and customer satisfaction.
