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Cashier Operations Associate

2 months ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Rotana Hotels & Resorts Full time

Job Summary

We are seeking a highly skilled and detail-oriented Cashier Operations Associate to join our team at Rotana Hotels & Resorts. As a key member of our front-of-house team, you will be responsible for ensuring seamless customer experiences and maintaining the highest standards of service quality.

Key Responsibilities

  • Transaction Processing
    • Process customer transactions accurately and efficiently, handling cash, credit card payments, and room charges.
    • Manage guest checks, splitting and transferring tables as needed.
  • Cash Handling and Security
    • Count and reconcile cash at the beginning and end of each shift.
    • Prepare and secure cash deposits, ensuring accurate and timely processing.
  • Customer Service
    • Provide exceptional customer service, responding to guest inquiries and resolving any issues promptly.
    • Ensure a clean and organized workspace, maintaining a positive and welcoming atmosphere.
  • Reporting and Administration
    • Prepare and submit accurate sales reports, reconciliations, and other administrative tasks as required.
    • Collaborate with colleagues to maintain accurate records and ensure seamless operations.

Requirements

  • Education and Experience
    • Degree in Hospitality, Business Administration, or related field.
    • Previous experience in a hotel or retail environment, preferably in a cashier or sales role.
  • Skills and Qualifications
    • Excellent communication and interpersonal skills.
    • Strong attention to detail and accuracy in processing transactions.
    • Ability to work in a fast-paced environment and adapt to changing situations.
    • Basic computer literacy and familiarity with point-of-sale systems.