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Quality Assurance Manager

2 months ago

Dubai, Dubai, United Arab Emirates Wood Full time
Job Description

**Job Title:** Quality Assurance Manager

**Job Summary:** We are seeking an experienced Quality Assurance Manager to join our team at Wood. The successful candidate will be responsible for ensuring the effective delivery of quality to client expectations, coaching and mentoring staff in quality management systems and processes, and promoting quality awareness and delivery of quality assurance training.

Key Responsibilities:

  • Maintain relationships with clients and counterparts to ensure the effective delivery of quality to client expectations.
  • Coach and mentor staff in quality management systems and processes.
  • Promote quality awareness and deliver quality assurance training.
  • Ensure compliance of the management system to ISO 9001:2015 and participate in client audits to meet contractual requirements.
  • Develop and deliver the contract audit and assurance program (inspections, surveillance, internal/external audits).
  • Coordinate 3rd party auditor/inspection activities.
  • Manage and maintain quality incident (IMPact) management database and deliver training.
  • Participate and lead root cause analysis investigations (quality related).
  • Develop, implement, and review quality plans and continuous improvement plans.
  • Define, monitor, and report on quality function objectives and targets.
  • Facilitate quality management performance review with the contract management team.
  • Provide input and maintain the contract quality risk register.
  • Manage and maintain contract document register.
  • Maintain work-pack register.
  • Review work packs/hazard area dossiers.
  • Review and approve inspection and test plans.
  • Participate in project delivery meetings.
  • Assure warehousing quality requirements are maintained.
  • Review and approval of supplier and subcontractor quality management system and pre-qualification evaluations.

Qualifications:

  • Demonstrated balance of industry experience at relevant level and position.
  • Application of quality management processes in quality assurance:
  • Management system expertise.
  • ISO 9001:2015 knowledge and experience.
  • Application of quality management processes.
  • Development and implementation of quality plans and continuous improvement plans.
  • Knowledge and experience of audit and review of management systems.
  • Establishment of quality management performance measures.
  • Monitoring trends for quality management performance measures.
  • Expertise and experience in root cause analysis investigations.
  • Expertise in delivery of quality training.
  • Knowledge and experience of construction and commissioning quality activities.
  • Management of inspection activities.
  • Knowledge and experience in Supply Chain Quality Activities.
  • Application of quality management processes in quality control:
  • Identification and follow-up of non-conformance reports including corrective actions.
  • Inspection and test planning.
  • Audit of suppliers for quality control requirements.
  • Minimum of 5 years' experience in a similar role:
  • Lead Quality Auditor & Lead Investigator experience.
  • Good planning and organisational skills.
  • Sound report writing skills.
  • Proficient in Microsoft Office.
  • Good problem-solving and interpersonal skills.
  • Demonstrated ability to work autonomously and show initiative.
  • Be flexible and adaptive in a dynamic work environment with multiple stakeholders.

What We Offer:

Wood encourages Australian Aboriginal and Torres Strait peoples to apply.