IT Infrastructure Strategist

4 days ago


Dubai, Dubai, United Arab Emirates Exclusive Networks Full time
Job Overview

Exclusive Networks seeks a seasoned Cybersecurity and Compliance Leader to oversee the implementation, maintenance, and operation of its IT infrastructure. The ideal candidate will possess deep technical expertise and a proven track record in managing IT operations within regulated environments.

Key Responsibilities

Strategic Leadership & Planning
Develop and execute the infrastructure and IT operations strategy in alignment with business goals and regulatory requirements.
Collaborate with executive leadership to forecast IT needs and drive innovation while ensuring cost-effectiveness.

Infrastructure Management
Oversee the management of cloud data-centre environments, network infrastructure, and related technologies.
Ensure systems are designed for scalability, performance, and high availability to support Exclusive Networks' growing customer base.
Implement best-of-breed solutions including automation and AI to deliver and manage technology estates optimally.

Security & Regulatory Compliance
Implement and maintain robust cybersecurity measures to protect sensitive data and infrastructure.
Ensure adherence to industry regulations and compliance standards relevant to a regulated environment.
Coordinate with compliance and legal teams to integrate regulatory requirements into IT policies and procedures.

Operational Excellence, 24/7 Management, IT Support & Reporting
Establish robust on-call protocols and rapid incident response procedures to ensure continuous service availability.
Manage IT support functions, including internal helpdesk and technical support teams, to ensure timely issue resolution and high-quality service delivery.
Develop and maintain comprehensive operational reports to executive leadership and key stakeholders.
Establish and monitor key performance indicators (KPIs) and service level agreements (SLAs) to drive operational excellence.
Develop and maintain disaster recovery, business continuity, and incident response plans, proactively identifying and mitigating risks.

Qualifications
Experience: 10+ years of progressive experience in IT infrastructure and operations, with significant leadership responsibilities.
Education: Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.
Technical Expertise: Strong knowledge of cloud computing platforms, network architecture, and cybersecurity best practices.
Regulatory & Compliance Knowledge: Demonstrated understanding of regulatory frameworks and compliance requirements in the financial or crypto sectors.
Leadership & Communication: Proven ability to lead and motivate cross-functional teams in a fast-paced, dynamic environment.

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