Guest Encounter Officer

5 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Park Hyatt Abu Dhabi Hotel & Villas Full time
About the Role

This exciting opportunity is for a Guest Service Officer - Spa Reception to join our team at Park Hyatt Abu Dhabi Hotel & Villas. As a valued member of our staff, you will contribute to delivering exceptional guest experiences through your professionalism and dedication.

Your primary duties will involve greeting guests warmly, handling telephone bookings, and responding to guest inquiries. You will also be required to collaborate with colleagues to maintain high service standards and promote spa services.

  • Provide warm and welcoming greetings to guests.
  • Familiarize yourself with spa activities and services to enhance guest satisfaction.
  • Collaborate with colleagues to achieve high service standards.
Requirements:
  • Minimum 1 year of experience in hotel operations.
  • Excellent communication and interpersonal skills.
  • Fluency in English, with additional languages an asset.
  • Ability to work flexible hours, including evenings and weekends.


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Shangri-La Group Full time

    Career Opportunities: Guest Relations Officer (Emiratization Program) (171397)Guest Relations Officer (Emiratization Program)We have a great opportunity for a Guest Relations Officer under the Emiratization Program. The successful applicant will attend to our Shangri-La Circle and VIP guests, making sure that all their needs are met whilst staying at the...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Hyatt Hotels Corporation Full time

    If you're looking for a career with our Inclusive Collection, please click here to view job postings. Guest Services Officer – Front Office (Ideally Chinese Speaker) You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Services Officer - Front Office is responsible to contribute to the smooth and...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates ANdAZ Full time

    Organization: Andaz Capital Gate Abu Dhabi Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer - Reservations is responsible for contributing to the smooth and efficient running of the Reception within the Rooms Division. Qualifications Diploma/qualification in Hospitality or...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates M42 Ltd. Full time

    Join to apply for the Guest Services Officer role at M42 Health.Company OverviewImperial College London Diabetes Centre (ICLDC), a M42 partner, is a state-of-the-art outpatient facility that specialises in diabetes treatment, research, training and public health awareness. In just over a decade, the Centre has gained international renown for its holistic...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates M42 Ltd. Full time

    Join or sign in to find your next jobJoin to apply for the Guest Services Officer role at M42 Health.Company OverviewImperial College London Diabetes Centre (ICLDC), a M42 partner, is a state-of-the-art outpatient facility that specializes in diabetes treatment, research, training, and public health awareness.In just over a decade, the Centre has gained...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Client of Talentmate Full time

    Job DescriptionThe Guest Experience Expert Team Leader (Front Office) is responsible for overseeing the Front Office team and ensuring excellent customer service. They are responsible for training and mentoring team members, handling guest inquiries, and resolving issues. The ideal candidate should have strong leadership and communication skills, be...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates M42 Health Full time

    Job DescriptionCompany OverviewImperial College London Diabetes Centre (ICLDC), a M42 partner, is a state-of-the-art outpatient facility that specialises in diabetes treatment, research, training and public health awareness. In just over a decade, the Centre has gained international renown for its holistic approach to the treatment of diabetes and related...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Abroad Work Full time

    Role OverviewThe Guest Experience Manager will lead the front office team in providing exceptional service to our guests. This includes welcoming guests with a friendly manner, developing high-quality relationships with guests throughout their stay, and handling any guest complaints or contentious issues that cannot be settled directly by team...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Abroad Work Full time

    Your Career at Abroad WorkWe are a dynamic and growing company that offers opportunities for career growth and development. As a Front Office Lead, you will be responsible for overseeing and supervising guest arrivals and departures with the front office executive and duty managers.You will also be responsible for ensuring that personalized service is...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Parkhyattabudhabi Full time

    Direct message the job poster from Park Hyatt Abu Dhabi Hotel & VillasHuman Resources - Assistant Manager | Park Hyatt Abu Dhabi Hotel & Villas | Passionate Recruiter | Human Resources ChampionYou will be responsible to provide an excellent and consistent level of service to your customers. The Guest Services Officer - Spa is responsible to contribute to the...

  • Guest Service Agent

    6 days ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates 1st-jobs Full time

    About the job Guest Service Agent - Front Office Job Title: Guest Service Agent - Front Office Salary: Competitive, negotiable based on experience Free duty meals Housing accommodation Air tickets back home every 2 years Health insurance Additional perks and benefits Job Description: We are currently seeking a dedicated and customer-oriented...

  • Guest Service Agent

    5 days ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Anantara Hotels & Resorts Full time

    Guest Service Agent (Russian / Chinese Speaking)The Guest Service Agent (Receptionist role) is the front liner under the general direction of the Front Office, and within the limits of the established hotel policies and procedures, who oversees and directs all aspects of the guest relation functions to achieve the highest possible guest satisfaction.Duties...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Dusit Hotels and Resorts Full time

    Role Overview:We are seeking a results-driven Front Office Supervisor to join our team at Dusit Hotels and Resorts. In this role, you will be responsible for driving front office performance, improving guest satisfaction, and contributing to revenue growth.Main Accountabilities:Develop and implement plans to improve front office efficiency, productivity, and...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates M42 Health Full time

    Job DescriptionCompany OverviewImperial College London Diabetes Centre (ICLDC), a M42 partner, is a state-of-the-art outpatient facility that specialises in diabetes treatment, research, training and public health awareness.In just over a decade, the Centre has gained international renown for its holistic approach to the treatment of diabetes and related...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Rotana Hotels & Resorts Full time

    Roles and responsibilities We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As a Guest Experience Coordinator you are responsible to facilitate the guest's arrival and departure by...

  • Guest Service Agent

    4 weeks ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Minor International Full time

    About theRole: The Guest ServiceAgent (Receptionist role) is the front liner under the generaldirection of the Front Office and within the limits of theestablished hotel policies and procedures who oversees and directsall aspects of the guest relation functions to achieve the highestpossible guestsatisfaction. Duties andResponsibilities: Toanticipate...

  • Guest Service Agent

    2 weeks ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Minor International Full time

    About theRole: The Guest ServiceAgent (Receptionist role) is the front liner under the generaldirection of the Front Office and within the limits of theestablished hotel policies and procedures who oversees and directsall aspects of the guest relation functions to achieve the highestpossible guestsatisfaction. Duties andResponsibilities: Toanticipate...

  • Guest Service Agent

    7 days ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Minor International Full time

    About theRole:  The Guest ServiceAgent (Receptionist role) is the front liner under the generaldirection of the Front Office and within the limits of theestablished hotel policies and procedures who oversees and directsall aspects of the guest relation functions to achieve the highestpossible guestsatisfaction.  Duties andResponsibilities:  Toanticipate...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Shangri-La Hotels and Resorts Full time

    Job Title: Front Office Supervisor - Service ApartmentsLocation: Shangri-La Service Apartments, Qaryat al Beri, Abu DhabiThe role of the Front Office Supervisor is integral to the success of our hotel. As a key member of the team, you will be responsible for delivering exceptional guest experiences and providing excellent customer service.Key...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Shangri-La Group Full time

    We are seeking an experienced Guest Relations Officer to join our team at Shangri-La Hotel Abu Dhabi, where you will have the opportunity to deliver exceptional service to our discerning guests, with a focus on those who are part of our Shangri-La Circle loyalty program and VIPs.Duties and ResponsibilitiesProvide exceptional service to Shangri-La Circle...