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System Support Specialist

3 months ago

Sharjah, Sharjah, United Arab Emirates First Select Employment Services Full time
Overview

We are seeking a dedicated System Support Specialist to join our team at First Select Employment Services. This role is essential in ensuring the smooth operation of our IT infrastructure.

Key Responsibilities
  1. Installation and Configuration: Set up, configure, and maintain various hardware, software, and network systems to ensure optimal performance.
  2. Network Monitoring: Continuously monitor and troubleshoot network performance and connectivity issues to maintain seamless operations.
  3. Technical Support: Provide expert technical support and assistance to employees, effectively resolving IT-related challenges in a timely manner.
  4. User Management: Oversee user accounts and permissions, ensuring the highest levels of security and data integrity.
  5. Data Backup: Conduct regular system backups and implement data recovery procedures to safeguard vital information.
  6. Security Implementation: Establish and uphold security measures to protect company data and IT systems from potential threats.
  7. Technology Trends: Stay informed about the latest technology trends and make informed recommendations for system improvements.
  8. Documentation: Create and maintain comprehensive documentation for all IT processes and systems.
Qualifications

The ideal candidate will possess a strong background in IT administration and a commitment to providing exceptional support to our team.