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Warehouse Operations Manager

2 months ago

Dubai, Dubai, United Arab Emirates IIQAFGROUP Full time
Warehouse Supervisor Job Description

We are seeking a highly skilled and experienced Warehouse Supervisor to oversee the daily operations of our warehouse. As a key member of our team, you will be responsible for ensuring that our warehouse runs smoothly and efficiently, meeting and exceeding our performance expectations.

Key Responsibilities:
  • Customer Satisfaction: Achieve high levels of customer satisfaction through excellent receiving, identifying, dispatching, and quality control of goods.
  • Performance Metrics: Measure and report the effectiveness of warehousing activities and employee performance.
  • Inventory Management: Organize and maintain inventory and storage areas, ensuring accurate shipments and inventory transactions.
  • Leadership: Communicate job expectations, coach employees, determine staffing levels, and assign workload.
  • Communication: Interface with customers to answer questions or solve problems, and maintain accurate records and reports.
  • Process Improvement: Identify areas for improvement and establish innovative or adjust existing work procedures and practices.
Requirements:
  • Experience: Proven work experience as a warehouse supervisor.
  • Skills: Highly effective supervisory skills, knowledge of warehouse software packages, and MS Office proficiency.
  • Education: BS degree in logistics, supply chain management, or business administration.