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Security Officer

2 months ago

Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates Accor Full time

Job Summary

We are seeking a highly skilled and experienced Security Officer to join our team at Accor. As a Security Officer, you will be responsible for ensuring the safety and security of our guests and employees at all times.

Key Responsibilities

  • Security Operations
    • Conduct regular patrols of all areas of the hotel, including guest floors, public areas, back-of-house areas, and perimeter, to identify and mitigate potential risks.
    • Monitor and manage security systems, including CCTV, alarms, and access control systems, to ensure the safety and security of our guests and employees.
    • Respond promptly to emergencies, alarms, and disturbances, and take appropriate action to resolve the situation.
    • Conduct thorough investigations into incidents and accidents, and prepare detailed reports to identify areas for improvement.
  • Guest and Staff Safety
    • Ensure the safety and security of our guests and employees at all times, and provide assistance and support in emergency situations.
    • Investigate incidents and accidents, and prepare detailed reports to identify areas for improvement.
  • Access Control
    • Control access to hotel premises, ensuring only authorized personnel and guests enter.
    • Monitor and manage the issuance of keys, access cards, and other security-related equipment.
  • Customer Service
    • Provide excellent customer service to our guests, addressing any security concerns or inquiries.
    • Assist with directions, general information, and guest requests as needed.
  • Compliance and Reporting
    • Ensure compliance with hotel policies, procedures, and regulations.
    • Maintain accurate records and logs of all security activities, incidents, and investigations.
    • Report any security breaches or suspicious activities to the Security Manager.
  • Training and Development
    • Participate in training programs and drills to stay updated on security protocols and emergency response procedures.
    • Assist in the training of new security staff as required.

Qualifications

We are looking for a highly skilled and experienced Security Officer who has:

  • A high school diploma or equivalent.
  • Additional security training or certifications preferred.

Language

The language of this job is en-US.