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Customer Experience Ambassador

2 months ago

Dubai, Dubai, United Arab Emirates Hyatt Hotels Corporation Full time

Job Summary

We are seeking a skilled and dedicated Hospitality Service Professional to join our team at Hyatt Regency Dubai. As a Waiter/Waitress, you will be responsible for delivering exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.

Key Responsibilities

  • Provide attentive and courteous service to guests, ensuring their needs are met and exceeded.
  • Serve food and beverages in a timely and efficient manner, maintaining a high level of quality and presentation.
  • Develop and maintain a thorough knowledge of menu items, ingredients, and preparation methods to make informed recommendations to guests.
  • Work collaboratively with the kitchen and other service staff to ensure seamless service delivery.
  • Manage cash and credit transactions accurately and efficiently, maintaining a high level of cash handling integrity.

Requirements

  • Education: Ideally with a relevant degree or diploma in Hospitality or Tourism management.
  • Experience: Minimum 2 years work experience in hotel operations, preferably in a similar role.
  • Skills: Good customer service, communication, and interpersonal skills are essential for success in this role.

What We Offer

As a Hospitality Service Professional at Hyatt Regency Dubai, you will have the opportunity to work in a dynamic and fast-paced environment, developing your skills and knowledge in a world-class hotel. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.