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Luxury Guest Experience Specialist

1 week ago

Dubai, Dubai, United Arab Emirates Millennium Hotels and Resorts MEA Full time

Millennium Hotels and Resorts MEA seeks a highly skilled Personalized Service Coordinator to join our team. As a Butler, you will be responsible for providing personalized and anticipatory service to meet the unique needs and preferences of our guests. Your role involves offering exceptional assistance, managing guest requests, and ensuring a seamless and luxurious experience.

Job Description:

This role is ideal for individuals who are detail-oriented, organized, and possess excellent communication skills. You will work closely with other hotel departments to coordinate guest requests and provide exceptional service.

  • Manage Guest Requests: Coordinate with other departments to ensure prompt and efficient resolution of guest requests.
  • Provide Exceptional Service: Offer personalized and anticipatory service to exceed guest expectations.
  • Collaborate with Departments: Work with other hotel departments to ensure seamless execution of guest requests.
  • Maintain Discretion and Confidentiality: Uphold the highest standards of professionalism and discretion when interacting with guests.