Resort Ambassador

Key ResponsibilitiesThe successful candidate for this role will be responsible for delivering exceptional service to our discerning guests as a Elite Guest Ambassador at Anantara Hotels & Resorts.You will be the first point of contact for guests and provide a warm welcome and introduction to the hotel.You will assist guests with their every need, from...

Job DescriptionThe Guest Experience Ambassador is responsible for ensuring that every guest has a memorable and enjoyable stay at our resort. This involves providing exceptional customer service, responding to guest inquiries, and resolving any issues that may arise.Main Responsibilities:Provide exceptional customer service to guestsRespond to guest...

About UsRotana Hotels is an award-winning city resort with a prime waterside location and an enviable selection of modern leisure, dining, and business facilities. We are more than just a hotel; we are a one-of-a-kind destination popular among discerning business and leisure travelers, as well as UAE residents.Job SummaryWe are seeking a highly motivated and...

Job SummaryThis role involves cleaning guest areas, inspecting maintenance, maintaining hallways clean, and restocking kitchens. The ideal candidate will have excellent communication skills and be able to respond to guest demands in a tailored manner.Additionally, the Guest Room Attendant will ensure safety procedures are adhered to and alert Security of any...

Key Qualifications:The ideal candidate should possess excellent communication skills, both written and verbal. Strong interpersonal abilities are essential for building rapport with guests and colleagues alike. Physical fitness is also necessary, as the role involves lifting and transporting luggage. Above all, a positive attitude, passion for delivering...

Start Your Journey With Us From the very first opening of the St. Regis New York, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury, St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi merges authentic Arabian hospitality with more than a hundred years...

Company OverviewRotana Hotels & Resorts is a leading hospitality company that operates a portfolio of luxury hotels and resorts across the Middle East, Africa, and Turkey.

Company OverviewShangri-La Hotels and Resorts is a renowned hospitality brand with a presence in over 80 destinations worldwide.We pride ourselves on delivering exceptional service to our guests, creating unforgettable experiences that exceed their expectations.About the RoleThis is an exciting opportunity for an Emirati candidate to join our team as a Guest...

The RoleWe are seeking a talented Social Media Executive to join our team at Shangri-La Hotels and Resorts. As a Social Media Executive, you will be responsible for managing our social media presence and creating engaging content that resonates with our target audience.Key ResponsibilitiesDevelop and implement social media content plans that align with our...

About the Role:The Anantara Guest Service Ambassador will be the primary point of contact for our guests, providing personalized service and ensuring a memorable experience during their stay.Key Duties:To anticipate and meet the needs of our discerning guests.To maintain a clean and organized workspace, adhering to high standards of hygiene and sanitation.To...

About the Position:The ideal candidate will possess excellent communication skills, a passion for delivering exceptional service, and the ability to work effectively as part of a team. Previous experience in luxury hotels is highly desirable, but not essential.Key Qualifications:High School diploma or equivalent.At least 1 year of experience in a similar...

Job DescriptionRespond promptly and professionally to incoming calls, emails, and messages from both Arabic and non-Arabic speaking guests.Act as a liaison between guests and internal departments (e.g., housekeeping, engineering, F&B) to ensure guest requests are efficiently fulfilled.Address guest concerns or complaints with professionalism, escalating...

Job DescriptionThe Luxury Concierge Specialist will be responsible for ensuring that every guest has an exceptional stay at our resort. This includes anticipating and fulfilling their needs, arranging special events and activities, and providing unparalleled service.Main Responsibilities:To provide personalized and anticipatory service to guests including...

Job DescriptionThe Brand Experience Supervisor is accountable for all brand experience officers, encompassing the internal and external customer journey.Responsibilities include managing daily revenue through cash or credit card collections, posting in the POS system, and ensuring staff provide high-quality service.This role demands exceptional communication...

Job Description:The ideal candidate will possess excellent customer service skills, be proactive, and have a strong attention to detail. They will work closely with the front desk team to ensure seamless guest check-in and check-out experiences.Sector OverviewDevelop a comprehensive understanding of hotel services, amenities, and local attractions.Foster a...

Roles and responsibilitiesOverseeing Bar Operations:Ensure the bar runs efficiently, with all aspects of service meeting high standards.Manage the smooth flow of drink orders, including prioritizing high-demand times, and coordinating with servers and kitchen staff.Managing a Team of Bartenders:Lead and supervise bartenders and bar staff, ensuring they...

Roles and ResponsibilitiesOverseeing Bar Operations:Ensure the bar runs efficiently, with all aspects of service meeting high standards.Manage the smooth flow of drink orders, including prioritizing high-demand times, and coordinating with servers and kitchen staff.Managing a Team of Bartenders:Lead and supervise bartenders and bar staff, ensuring they...

Kiosk Attendant – Emirates Palace Mandarin Oriental (Located at ADNOC)541707Sales, Marketing & CommunicationsFull timeKey Responsibilities:Guest Services:Serve as an information specialist, providing guests with comprehensive details about Emirates Palace Mandarin Oriental offerings, including restaurants, Kids' Palace, spa, activities, and...

Role OverviewThis is an exciting opportunity for an Emirati candidate to join our team as a Guest Relations Officer under the Emiratization Program.About the JobAs a Guest Relations Officer, you will be responsible for attending to our Shangri-La Circle and VIP guests, ensuring that all their needs are met whilst staying at the hotel.You will be the point of...

Job DescriptionWe are seeking a highly skilled and experienced Guest Relations Officer to join our team at Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi.About the RoleAs a Guest Relations Officer, you will be responsible for providing exceptional service to our guests, ensuring that they have an unforgettable experience during their stay at the hotel.You will...