Kiosk Attendant – Emirates Palace Mandarin Oriental
2 weeks ago
Kiosk Attendant – Emirates Palace Mandarin Oriental (Located at ADNOC)541707Sales, Marketing & CommunicationsFull timeKey Responsibilities:Guest Services:Serve as an information specialist, providing guests with comprehensive details about Emirates Palace Mandarin Oriental offerings, including restaurants, Kids' Palace, spa, activities, and accommodations.Respond to guest inquiries professionally and efficiently, always ensuring welcoming and hospitable interaction.Reservations Support:Facilitate restaurant reservations through direct access to the reservation system.Assist with booking spa appointments, activities, and Kids' Palace reservations using the relevant systems.Submit room reservation requests to the designated reservations email for processing.Ensure accuracy and completeness in all reservation-related communications and documentation.Membership Assistance:Provide information about Emirates Palace Mandarin Oriental membership and assist guests with inquiries, sign-ups and renewals.Operational Excellence:Maintain up-to-date knowledge of the resort's offerings, promotions, and policies to provide accurate and timely information to guests.Manage reservation systems efficiently and in compliance with Emirates Palace Mandarin Oriental standards.Collaborate with internal departments to ensure guest needs are met and expectations are exceeded.Administrative Duties:Maintain detailed records of reservations and inquiries for reporting and follow-up purposes.Handle guest feedback and resolve minor issues promptly, escalating more complex concerns to the appropriate department when necessary.Qualifications and Skills:Exceptional communication and interpersonal skills with a focus on guest satisfaction.Proficiency in using reservation systems and email communication platforms.Strong organizational skills and attention to detail.Ability to work independently, manage time effectively, and handle multiple tasks simultaneously.Prior experience in hospitality, guest services, or reservations is preferred.Fluency in English; Arabic is a must.Other Requirements:A professional appearance and demeanor consistent with Emirates Palace's luxury standards.Flexibility to adapt to guests' needs and operational requirements.Commitment to upholding the values and principles of Emirates Palace Mandarin Oriental.This role offers an excellent opportunity to act as a brand ambassador for Emirates Palace Mandarin Oriental, ensuring guests are well-informed and supported in their journey to experiencing the resort's exceptional offerings.#J-18808-Ljbffr
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Banquet Waiter
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Full timeEssential Responsibilities:• Set up stations and tables according to set standards.• Greet guests according to the standards set by Emirates Palace Mandarin Oriental.• Communicate with guests according to the standards set by Emirates Palace Mandarin Oriental.• Assist captain in presenting the menu, making recommendations, and taking orders.• Serve...
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Mandarin Oriental Ambassador
5 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Full time**Key Accountabilities**As a Waiter/Waitress at the Mandarin Oriental Hotel Group, your primary responsibilities include:Setting Up Stations: Set up stations and tables according to established protocols, ensuring a smooth start to each shift.Greeting Guests: Greet guests warmly and professionally, adhering to our hotel group's high standards.Serving Meals:...
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WaiterWaitress - Hakkasan
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Mandarin oriental Hotel Group Full timeRoles & ResponsibilitiesResponsibilities:• Set upstations and tables according to set standards.• Greet the guestaccording to the standards set by Emirates Palace MandarinOriental, Abu Dhabi• Communicate with the guest according to thestandards set by Emirates Palace Mandarin Oriental, Abu Dhabi•Assist the captain in presenting the menu, making...
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WaiterWaitress - Hakkasan
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Mandarin oriental Hotel Group Full timeRoles & ResponsibilitiesResponsibilities:• Set upstations and tables according to set standards.• Greet the guestaccording to the standards set by Emirates Palace MandarinOriental, Abu Dhabi• Communicate with the guest according to thestandards set by Emirates Palace Mandarin Oriental, Abu Dhabi•Assist the captain in presenting the menu, making...
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Reservations Agent
13 hours ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Full timeBachelor of Hotel Management (Hotel Management) Nationality: Any Nationality Vacancy: 1 Vacancy Job Description Responsibilities Review daily reservation accuracy, rate compliance from segment and source, system close-out when necessary and rate availability Ensure client satisfaction and adherence to Emirates Palace Mandarin Oriental service...
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Hostess
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Full timeDuring the opening procedure,ensure that the table top set up (tent cards) is set according tothe restaurant's requirements.Ensurethat all tabletop items are clean and in goodrepair.Arrange restaurant seating plan in linewith reservation book and Restaurant Managerrequirements.Clean chair/sofacushions.Set up the hostess desk according tothe standards of...
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Executive Pastry Assistant
5 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Full timeJob OverviewWe are seeking a highly skilled Pantry Chef to join our culinary team at Mandarin Oriental Hotel Group. The successful candidate will be responsible for assisting in the production of all pastry products and maintaining the highest standards of sanitation and cleanliness.
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Food Service Associate
5 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Full time**Job Overview**Welcome to the Mandarin Oriental Hotel Group, where we strive to deliver exceptional service to our discerning guests. As a Waiter/Waitress, you will play a vital role in ensuring that every guest has an unforgettable dining experience.
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Hostess
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Full timeGreet guests in a friendly and courteous manner, ensuring tabletop items are clean, seating plans are arranged, and guest needs are met. Assist with service, handle bookings, and maintain guest history records. Maintain a clean and organized environment according to Emirates Palace standards.**Key Responsibilities:*** Clean and prepare tabletop items*...
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Relationship Development Officer
6 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Full timeRole Description:The Guest Relations Officer is responsible for delivering exceptional guest experiences at Mandarin Oriental Hotel Group. This role requires strong communication skills, hospitality experience, and a customer service-oriented mindset to build lasting relationships with our valued guests.Key Responsibilities:Guest Service and Support: Provide...
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Customer Experience Manager
6 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Full timeJob Overview:The Guest Relations Officer plays a pivotal role in ensuring exceptional guest experiences at Mandarin Oriental Hotel Group.About the Role:This is an exciting opportunity to join our team and make a lasting impact on our guests' satisfaction. As a Guest Relations Officer, you will be responsible for delivering exceptional service, resolving...
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Guest Service Ambassador
6 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Full timeJob Summary:We are seeking a skilled Guest Relations Officer to join our team at Mandarin Oriental Hotel Group. This is an outstanding opportunity to develop your career in hospitality, working closely with our valued guests and colleagues to deliver memorable experiences.Key Accountabilities:Guest Service Delivery: Ensure prompt and courteous service to all...
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Service Excellence Champion
6 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Full timeJob Responsibilities:The Guest Relations Officer plays a critical role in ensuring exceptional guest experiences at Mandarin Oriental Hotel Group. Key responsibilities include delivering exceptional guest service, resolving guest issues, and building strong relationships with our valued customers.Key Performance Indicators (KPIs):Guest Satisfaction: Measure...
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Dining Room Team Member
5 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Full time**Essential Responsibilities**In this critical role as a Waiter/Waitress at the Mandarin Oriental Hotel Group, you will be responsible for:Ensuring Exceptional Guest Service: Provide attentive and knowledgeable service to every guest, ensuring their needs are met and exceeded.Managing Station Setup: Establish stations and tables according to established...
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Abu Dhabi, Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Limited Full timeMain Responsibilities: Develop and implement comprehensive colleague engagement strategy annually Plan and execute internal communication initiatives to ensure clear and consistent messaging across the hotel Collaborate with various departments to create engaging content for internal communication, announcements, and updates. Organize and coordinate...
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Hotel Operations Supervisor
5 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Limited Full timeJob Title: Luxury Hotel Guest Experience ManagerJob SummaryWe are seeking an experienced Luxury Hotel Guest Experience Manager to join our team at Mandarin Oriental Hotel Group Limited. As a key member of the front office team, you will be responsible for ensuring that every guest has an exceptional stay at our hotels. This includes managing front desk...
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Talent Acquisition Intern
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Mandarin Oriental, Full timeCriteria:Currently pursuing a Hotel Management orrelevant studyAvailable to attend a 6-month internshipHelps withdocumentation and filing arrangements in the departmentEnjoyslearning and determination to succeedIs able to rapidly adapt andwork well as a teamHas a positive attitude and good communicationskillsFollows grooming standardsAttentive to details...
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Club Lounge Manager
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Full timeMonitors monthly food and beveragecosts and profit and loss expenses of the EPClub.Meets VIPs, performs guest relationduties, and obtains comments andfeedback.Ensures the ambiance, cleanliness,and exclusivity at the EP Club area is maintained at alltimes.Performs all aspects of colleague andtraining functions, including hiring, performance...
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Sr. Mechanical Engineer
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Palace Group Full timeJob Summary: As a Senior Mechanical Engineer, you will lead a proficient team and be responsible for carefully planning and executing HVAC, plumbing, and fire protection systems for luxury residential projects. Your responsibilities include ensuring adherence to local regulations, overseeing detailed designs, managing project budgets, and promoting...
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Luxury Hotel Guest Experience Manager
5 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Limited Full timeCompany OverviewMandarin Oriental Hotel Group Limited is a world-class luxury hotel chain with a long history of delivering exceptional guest experiences. Our commitment to quality and service excellence has earned us a reputation as one of the leading hospitality companies in the world.Job DescriptionThe Luxury Hotel Guest Experience Manager plays a...