Regional Performance Analyst
2 weeks ago
Job Summary
Talabat is seeking a highly skilled Regional Performance Analyst to join our team in the Middle East and North Africa (MENA) region. As a Specialist – Rider Supply & Performance, you will play a critical role in driving the success of our MENA markets by attracting new heroes (our riders) to our fleet and ensuring they meet our strategy and criteria.
You will be responsible for developing reporting structures, performing ongoing and ad hoc analyses, deriving insights, and making recommendations to ensure a performance-driven culture amongst country teams in the region. This role requires strong analytical and interpersonal skills, with the ability to work independently and collaboratively as needed.
Key Responsibilities
- Provide the necessary tools to local countries to meet rider supply targets for MENA and continuously challenge them to improve.
- Analyze performance data to identify trends and patterns, informing decision-making and uncovering potential opportunities.
- Drive the execution of levers to address undersupply or oversupply, while tracking the effectiveness of each lever.
- Ensure riders utilize their actual hours effectively, optimizing operational KPIs.
- Understand churn trends and shift picking trends.
- Develop monthly reports and presentations to communicate supply findings and recommendations to management.
- Participate in strategic and tactical planning discussions.
Requirements
- Bachelor's degree in Economics or a related field.
- Experience in performance management or strategy development.
- Intermediate knowledge of SQL/Big Query.
- Proficiency in Microsoft and Google Sheets & Google Slides.
- Proficiency in data visualization and reporting tools, including Tableau, Data Studio, and Looker.
- Ability to analyze data and derive insights from comprehensive data reports.
- Experience in a fast-paced environment.
- Experience in project management and dealing with cross-functional teams is a plus.
- BI knowledge is a plus.
Demonstrated Traits
- Understanding of data architecture and data models.
- Ability to grasp complex concepts and apply them to work or business.
- Strong problem-solving abilities; extremely organized and process-driven.
- Track record of getting things done while managing a heavy workload effectively by setting priorities and managing expectations well.
- Thinking outside the box to predict and prevent upcoming issues.
- An individual contributor who can work in a fast-paced environment with a 'make it happen' attitude.
- Good stakeholder management skills.
- Strong written and verbal English communication skills.
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