Current jobs related to Operations and Service Manager - Ajman, Ajman - ADIB - Abu Dhabi Islamic Bank

  • Restaurant Operations Manager

    2 weeks ago

    Ajman, Ajman, United Arab Emirates FIVE Hotels and Resorts Full time

    About the RoleWe are seeking a highly skilled and experienced Restaurant Manager to join our team at FIVE Hotels and Resorts. As a Restaurant Manager, you will be responsible for the overall operations of our restaurant, ensuring high standards of service, quality, and profitability.Key ResponsibilitiesLead a team of staff to deliver exceptional service and...

  • Operations Manager

    1 week ago

    Ajman, Ajman, United Arab Emirates Talent Pal Full time

    Role Summary: We are seeking an experienced Operations and Service Manager to join our team at Talent Pal. The successful candidate will be responsible for ensuring the smooth operation of our branch, managing sales and service delivery, and implementing process improvements. Key Responsibilities:Manage branch operations, including cash handling and sales...

  • Powder Coating Operations Manager

    5 days ago

    Ajman, Ajman, United Arab Emirates TECCODD Full time

    Key ResponsibilitiesManage the powder coating operations to ensure timely completion and quality of products.Coordinate with teams to prioritize workload and meet deadlines.Conduct quality checks and implement corrective actions to ensure products meet quality standards.Purchasing and stock control for departmental needs.Develop and manage production...

  • Restaurant Service Manager

    1 week ago

    Ajman, Ajman, United Arab Emirates MARRIOTT International Full time

    Key Responsibilities:    • Ensure a seamless dining experience by fostering a collaborative team environment, adhering to high standards of service quality and guest satisfaction.    • Conduct regular inspections of staff grooming and attire, addressing any deficiencies promptly and maintaining a clean and organized workspace.    • Oversee...

  • Treasury Operations Manager

    2 months ago

    Ajman, Ajman, United Arab Emirates Black Pearl Consult Full time

    Job Title: Head of TreasuryWe are seeking an experienced and dynamic Head of Treasury to lead our treasury operations and manage financial strategy. This role is pivotal in ensuring our company's financial stability and optimizing our capital structure to support business objectives.Key Responsibilities:Develop and implement strategies for efficient cash...

  • Supply Chain Optimization Manager

    1 week ago

    Ajman, Ajman, United Arab Emirates Oil and Gas Job Search Ltd Full time

    Job Description**Job Title:** Trading Operations ManagerWe are seeking an experienced Trading Operations Manager to join our team at Oil and Gas Job Search Ltd. The successful candidate will be responsible for optimizing our trading operations, ensuring compliance with company guidelines and regulations, and managing risk associated with deal execution.Key...

  • Business Operations Coordinator

    2 weeks ago

    Ajman, Ajman, United Arab Emirates Oil and Gas Job Search Ltd Full time

    About the RoleWe are seeking a highly skilled Business Operations Coordinator to join our team at Oil and Gas Job Search Ltd. The ideal candidate will have a minimum of 5 years of experience in a related field and possess excellent organizational and communication skills.Strong analytical and problem-solving skillsAbility to work in a fast-paced...

  • Customer Service Representative

    4 weeks ago

    Ajman, Ajman, United Arab Emirates MARRIOTT International Full time

    Job SummaryWe are seeking a skilled Telephone Operator to join our team at Marriott International. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests.Key ResponsibilitiesAnswer and process all guest calls, requests, and inquiries in a timely and professional manner.Operate the telephone...

  • Hotel Guest Services Manager

    1 week ago

    Ajman, Ajman, United Arab Emirates Atlantis Resort Full time

    Key Responsibilities:As a key member of the Atlantis Resort team, you will be responsible for delivering exceptional customer service to our guests, ensuring a seamless and memorable experience during their stay with us. This includes greeting guests warmly, responding to their needs, and providing personalized attention to detail.Key Performance...

  • Financial Operations Manager

    2 weeks ago

    Ajman, Ajman, United Arab Emirates Nathan HR Human Resources Full time

    We are seeking a highly skilled Finance Manager to join Nathan HR Human Resources in Ajman.This is a pivotal role in overseeing financial operations within the organization, ensuring compliance with financial standards and regulations.The successful candidate will be responsible for managing financial transactions, preparing financial reports, and...

  • Customer Service Liaison

    2 weeks ago

    Ajman, Ajman, United Arab Emirates AccorHotel Full time

    Key Responsibilities:Deliver exceptional customer service by consistently offering professional, friendly, and engaging interactions with guests.Effectively handle guest concerns and respond promptly, logging and notifying relevant areas as necessary.Balance operational, administrative, and colleague needs to ensure seamless hotel operations.Provide guests...

  • Production Manager

    2 weeks ago

    Ajman, Ajman, United Arab Emirates TECCODD Full time

    Powder Coating Production RoleWe are seeking a skilled Production Manager to oversee the powder coating operations at TECCODD. The ideal candidate will have demonstrable experience in powder coating, paint shop, or manufacturing, as well as management or supervisor qualifications.Key Responsibilities:Ensure products are completed and ready for dispatch on...

  • F B Team Leader

    2 weeks ago

    Ajman, Ajman, United Arab Emirates AccorHotel Full time

    Job Summary:We are seeking a highly skilled and experienced F B Team Leader to join our team at AccorHotel. As a key member of our restaurant operations, you will be responsible for ensuring the highest standards of service and food quality are maintained at all times.Key Responsibilities:Lead and motivate a team of restaurant staff to deliver exceptional...

  • Customer Service Representative

    2 weeks ago

    Ajman, Ajman, United Arab Emirates ALL - Accor Live Limitless Full time

    We are seeking a highly skilled and experienced Customer Service Representative to join our team at ALL - Accor Live Limitless. As a Customer Service Representative, you will be responsible for providing exceptional service to our guests, responding to their inquiries, and resolving any issues that may arise.Key Responsibilities:Previous service experience...

  • Customer Service Representative

    2 weeks ago

    Ajman, Ajman, United Arab Emirates AccorHotel Full time

    Job Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at AccorHotel. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a warm and welcoming experience.Key Responsibilities:Provide professional and friendly service to guests, responding to their...

  • Procurement Manager

    1 week ago

    Ajman, Ajman, United Arab Emirates PrecisionHire Solutions Full time

    **Job Title:** Procurement ManagerAt PrecisionHire Solutions, we are seeking a highly skilled Procurement Manager to oversee the purchasing department and ensure the smooth operation of our procurement processes.Main Responsibilities:Develop and implement procurement strategies to minimize costs and maximize efficiency.Supervise and manage a team of...

  • Sales Director for Hotel Operations

    2 weeks ago

    Ajman, Ajman, United Arab Emirates AccorHotel Full time

    Job Summary:The Sales Director for Hotel Operations will be responsible for leading the Sales team to achieve revenue growth and exceed sales targets. This role will oversee all sales activities, including managing sales personnel, developing sales strategies, and implementing sales initiatives.Key Responsibilities:Lead the Sales team to achieve revenue...

  • Learning Manager

    2 weeks ago

    Ajman, Ajman, United Arab Emirates AJMAN UNIVERSITY Full time

    Job SummaryThe Learning Manager at AJMAN UNIVERSITY is responsible for providing strategic leadership and operational oversight for services aimed at supporting students with disabilities or special needs. This role involves creating a supportive and inclusive environment, ensuring accessibility, and advocating for policies that promote equity in...

  • Production Manager

    4 weeks ago

    Ajman, Ajman, United Arab Emirates TECCODD Full time

    Job DescriptionAs the Production In Charge of our Powder Coating department, you will be responsible for overseeing the entire powder coating process. Your primary goal will be to ensure that products are completed and ready for dispatch on time, while maintaining the highest quality standards.Key ResponsibilitiesManage the powder coating operations,...

  • Senior Supply Chain Manager

    2 weeks ago

    Ajman, Ajman, United Arab Emirates Oil and Gas Job Search Ltd Full time

    Key Responsibilities:As a Senior Supply Chain Manager at Oil and Gas Job Search Ltd, you will be responsible for analyzing and evaluating the challenges and constraints of end-to-end supply chain and supporting department managers in developing and operationalizing a plan to eliminate or minimize their impact. This includes focusing on transport economics,...

Operations and Service Manager

2 months ago

Ajman, Ajman, United Arab Emirates ADIB - Abu Dhabi Islamic Bank Full time
Job Description

**Role:** Operations and Service Manager

**Location:** Abu Dhabi Islamic Bank

**Job Summary:** We are seeking an experienced Operations and Service Manager to join our team at ADIB. The successful candidate will be responsible for handling branch operations, reviewing and approving transactions, managing service delivery, and coordinating staff activities.

Key Responsibilities:

  • Manage branch cash and ensure compliance with cash holding limits
  • Process and balance daily inward and outward clearing transactions
  • Reconcile and review errors in teller transactions
  • Approve work processes documentations and system input reports
  • Ensure customer transactions comply with ADIB policies and procedures
  • Sign on behalf of the bank as per assigned limits
  • Control and supervise operations work processes for compliance with ADIB's Credit & Operational Policies & Procedures
  • Conduct surprise checks of Branch Vault cash and report exceptions to HO authorities
  • Facilitate and implement work process improvements
  • Interact with customers to sell ADIB's deposit, finance, cards, and takaful products
  • Monitor sales performance of CROs
  • Generate new business through marketing calls and in-branch contacts
  • Set and monitor sales plans for the branch and sales staff
  • Coach sales staff to increase sales productivity and cross-selling
  • Monitor branch service standards for customer satisfaction
  • Customer retention efforts with personal involvement in complaint resolution, account closures, and inquiries
  • Obtain ad-hoc customer feedback
  • Ensure service level agreements (SLA) with internal and external customers are in place, followed, and calibrated for continuous improvement
  • Observe queue time and length and take action as needed to manage customer traffic
  • Maintain staff morale and relationships
  • Observe, coach/train, and counsel staff towards expected behaviors
  • Identify training development needs for staff and ensure these are met as per schedules

Specialist Skills/Technical Knowledge Required:

  1. Knowledge of products and services offered by ADIB
  2. Knowledge of branch operations and back-office functions
  3. Knowledge of ADIB policies and systems
  4. Thorough knowledge of all regulations issued by the Central Bank of UAE
  5. Computer skills
  6. Communication and presentation skills - both written and oral (in English)

Previous Experience Required:

  1. Knowledge of retail banking products, processes, and policies
  2. 4-5 years of banking experience (UAE banking experience preferred) or retail sales experience
  3. Computer literacy and tech-savviness
  4. Self-starter with excellent time-management skills
  5. Active coach and mentor to junior employees