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Coordinating Housekeeper

2 weeks ago

Dubai, Dubai, United Arab Emirates The First Group Full time

About Our Company

The First Group is a leading hospitality company that delivers exceptional experiences to guests and pioneering investment opportunities to clients.

Our unique vision for the future of hospitality drives our growth through award-winning hotels, residences, F&B outlets, and lifestyle venues.

Job Role:

The Housekeeping Coordinator ensures the seamless operation of the housekeeping department, acting as the liaison between the housekeeping team and other hotel departments.

This role entails coordinating daily housekeeping activities, managing staff schedules, handling guest requests, and maintaining accurate records to ensure efficient delivery of services that meet the hotel's high standards.

  • Create and manage daily housekeeping staff schedules to ensure adequate coverage for guest rooms and public areas.
  • Serve as the main point of contact for the housekeeping team, relaying information between housekeeping staff and management.
  • Monitor and respond to guest requests related to housekeeping services, such as extra linens, special cleaning, or room changes.
  • Track and manage inventory of cleaning supplies, linens, and amenities.
  • Maintain accurate records of housekeeping activities, including room status, cleaning schedules, staff attendance, and inventory usage.
  • Assist in inspecting guest rooms and public areas to ensure cleanliness meets hotel standards.
  • Support the onboarding and training of new housekeeping staff.
  • Ensure all housekeeping activities comply with health, safety, and hygiene standards.

Key Responsibilities:

Essential skills and experience include previous housekeeping or similar role experience, strong organizational and multitasking abilities, excellent communication skills, and proficiency in using housekeeping management software or hotel management systems.

Able to think quickly, resolve issues efficiently while maintaining a high level of service, keen eye for detail, and ability to perform light physical tasks are also required.