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Associate Service Engineer

2 months ago

Dubai, Dubai, United Arab Emirates Johnson Controls International Full time
About the Role

This is a key position reporting directly to the Operations Manager, Aftermarket HVAC Segment, and will be based in Dubai. The Aftermarket Security team is responsible for service, maintenance, and retrofit projects on Building Technologies and Solutions, including HVAC Systems.

Key Responsibilities
  • Customer relationship building and site coordination between Customer, Sub-contractor, Supervisor, field, and office team.
  • Implementing scheduled planned preventive maintenance (PPM) activities and driving assigned L&M and POC jobs, including testing and commissioning, and providing timely progress reports.
  • Submitting required reports on time to the office team for invoicing jobs.
  • Providing necessary technical support to the team for smooth job execution.
  • Gathering updates on ongoing jobs and reporting to the Ops Manager on a weekly basis.
  • Following up on unbilled/billing of completed jobs on time and ensuring on-time order placement of parts/materials and follow-up for delivery.
Requirements
  • Bachelor's Degree in Mechanical Engineering or a similar discipline.
  • 0-1 year experience or intern experience in Mechanical/HVAC systems background.
  • Result-oriented, tenacious, self-motivated, customer-focused approach.
  • Excellent verbal and written communication skills.
  • Proficient in business analysis.
  • Excellent interpersonal skills - ability to adapt working style to personalities and work styles of stakeholders and internal partners.
  • Fluency in the English language is essential.
  • Good analytical skills.