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Hospitality Assistant Manager
2 months ago
As a key member of the Occidental Sharjah Grand team, the Assistant Outlet Manager will be responsible for ensuring the smooth operation of the restaurant.
Key Accountabilities:- Restaurant Operations: Oversee the daily operations of the restaurant, including opening and closing procedures, to ensure a high level of customer satisfaction.
- Team Management: Appoint, induct, and mentor new staff members to ensure they are equipped to provide excellent service.
- Scheduling and Table Management: Schedule shifts and assign tables to wait staff to ensure efficient service and maximize revenue.
- Customer Service: Resolve customer questions and grievances in a professional and courteous manner.
- Payroll and Administration: Conduct payroll activities in an accurate and timely manner, ensuring all financial transactions are recorded and reconciled.
- Health and Safety: Ensure the restaurant adheres to all relevant health and safety regulations, maintaining a clean and safe environment for customers and staff.
- Purchasing and Inventory: Purchase new ingredients, kitchen utensils, and equipment as needed, sourcing better deals on resources and equipment to optimize costs.
- Financial Management: Record all income and expenses, ensuring cash registers are balanced and financial reports are accurate.