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Business Services Implementation Specialist

2 months ago

Dubai, Dubai, United Arab Emirates LexisNexis Risk Solutions Full time
About the Role

Job Summary: As a senior consultant at LexisNexis Risk Solutions, you will play a key role in delivering high-quality implementations of our Fircosoft applications to meet the business needs of our clients.

About the Team: You will be part of an international team that works closely with clients to understand their requirements and provide tailored solutions.

Key Responsibilities:

  • Project Management: Ensure that project management work is well-defined, and changes to requirements are managed effectively. Track and resolve issues in a timely manner, ensuring customer satisfaction throughout the engagement.
  • Implementation and Configuration: Oversee the planning, development, and installation of Fircosoft products to meet client business needs.
  • Compliance and Risk Management: Demonstrate a good understanding of compliance and sanctions risk management, relating it to product and service within the firm.
  • Customer Understanding: Understand customer use cases and requirements, applying best practices for customer implementations.
  • Technical Training: Deliver, install, and configure all Fircosoft applications to specified requirements, providing technical training and transfer of knowledge.
  • Product and Service Determination: Determine the types of products and services required by clients, troubleshooting customer issues during implementation.

Requirements:

  • Project Management Skills: Proven experience in project management.
  • Technical Implementation: Significant exposure to technical implementation.
  • Troubleshooting Skills: Excellent troubleshooting skills.
  • Technical Knowledge: A vast range of technical knowledge.
  • Stakeholder Management: Good internal and external stakeholder management experience.

About LexisNexis Risk Solutions: We are the essential partner in the assessment of risk, offering a multitude of solutions focused on helping businesses drive higher revenue growth, maximize operational efficiencies, and improve customer experience.