Managerial Position in Multisite Retail Environment
6 days ago
Our mission at KERZNER INTERNATIONAL LIMITED is to create unforgettable memories by providing guests with opportunities to discover an extraordinary world filled with thrilling adventures. As an Assistant Manager in Retail Operations, you will contribute to this vision by leading day-to-day retail activities across Atlantis The Palm and Aquaventure Waterpark. This role requires a strong leader with excellent communication skills, experience in waterpark/themepark operations, and a proven track record in managing and working within a waterpark or theme park environment, ensuring smooth operations and guest satisfaction.
Job Requirements:
- Experience in waterpark/themepark operations, with a proven track record in managing and working within a waterpark or theme park environment, ensuring smooth operations and guest satisfaction
- Strong staff training skills, with significant experience in training staff effectively, focusing on both productivity and maintaining high standards of service
- Leadership skills to lead and mentor team leaders and clerks, guiding them on how to conduct themselves professionally in a dynamic, guest-focused environment
- A guest experience focus, understanding that waterparks are places of fun and relaxation for guests who are on vacation, and inspiring the team to deliver extraordinary experiences to every visitor, ensuring all guests feel valued and enjoy their time
- Strong communication skills, being outspoken, confident, and able to present themselves effectively both with guests and within the team
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