Technical Support Engineer Emiratization Role
2 days ago
At Transguard Workforce Solutions, we are committed to providing innovative HR solutions to our clients. As a leading provider of technical support services in the UAE, we are currently seeking a skilled Technical Support Engineer- Emiratization to join our team.
Job Description:This role ensures technical excellence and compliance while supporting the company's commitment to innovation and customer satisfaction. You will play a key role in providing expert technical assistance and ensuring seamless support for customers and internal teams.
Responsibilities:- Developing Technical Expertise: Developing technical expertise within Stores and Customer Service.
- Collaborating with Marketing: Collaborating with Marketing and Project Management to produce high-quality technical documents.
- Maintaining Technical Submittals: Preparing and maintaining Technical Submittals, warranties, consultant comments, and certifications.
- Updating Critical Documentation: Updating datasheets, third-party test reports, and other critical documentation.
- Supporting Field Teams: Supporting field teams with Bill of Quantities and Anchor/Rebar designs.
- Managing Engineering Folder: Managing and updating the engineering folder with approvals, specifications, and datasheets.
- Handling Certifications: Handling certification renewals (ADCE, DEWA, ADCO) and vendor list updates.
- Providing Real-Time Support: Providing real-time technical support to customers via phone.
- National with Family Book (to comply with the UAE Emiratization law).
- Bachelor's degree in structural, civil or mechanical engineering.
- 0-2 years of construction experience.
- AutoCAD basic know-how.
- Interest in solving complex engineering problems based on analytical mindset.
- Goal achievement and solution-oriented personality.
- Ability to work in a multicultural environment.
- Efficient oral and written communicator in English & Arabic (written and verbal).
- High learning agility, and willing to develop within the Engineering field.
- Able to manage time and work without tight deadlines as needed.
- Dubai-based or willing to relocate or commute from within the UAE.
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Dubai, Dubai, United Arab Emirates Transguard Workforce Solutions Full timeIf you are a motivated and experienced Technical Support Engineer- Emiratization looking for a new challenge, please apply now! As a leading provider of technical support services in the UAE, we offer a competitive salary and benefits package, as well as ongoing training and development opportunities.
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