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Automotive Service Manager
1 week ago
A well-established company in the automotive sector is seeking a highly skilled Automotive Service Manager to lead its workshop operations.
About the Role- Manage day-to-day activities in the workshop and collaborate with the After Sales Manager to prepare the department's annual objectives.
- Identify training requirements for personnel under supervision and forward recommendations to the After Sales Manager.
- Ensure staff work complies with company policies and procedures.
- Assist the After Sales Manager in preparing reports that provide management information about service activities.
- Monitor employees' efficiency and productivity.
- Stay up-to-date with the latest techniques introduced by the principal in servicing vehicles and train staff accordingly.
- Direct activities of workers engaged in testing new equipment and recommend purchase or rejection of equipment.
- Approve attendance sheets and their adjustments before submission to the Accounts & Finance Department.
- Maintain accurate time control records and allocate time to each task efficiently.
- Prioritize customer satisfaction and ensure effective communication.
- Collaborate with the Procurement & Stores Department to provide the Workshop with required parts and equipment.
- Evaluate personnel performance and prepare reports for the After Sales Manager.
- Direct and supervise personnel in performing tasks and resolving issues.