EV Service Professional

7 days ago


Dubai, Dubai, United Arab Emirates Al-Futtaim Automotive Full time

About This Role:

We are seeking a highly skilled Service Advisor to join our team at Al-Futtaim Automotive. As a key member of our aftersales team, you will be responsible for providing exceptional customer service and technical expertise in the field of electric vehicles.

Responsibilities:

Providing up-to-date technical information to customers regarding their EVs.Working closely with the Aftersales Manager and Workshop Teams to ensure seamless communication and efficient resolution of customer inquiries.Developing strong relationships with customers, reception managers, and other stakeholders to drive business growth and customer satisfaction.Prioritizing tasks and managing multiple responsibilities in a fast-paced workshop environment.

About You:

To succeed in this role, you should possess:

A minimum of 3 years' experience in the automotive industry, preferably in a similar service role related to EVs.Excellent technical knowledge and communication skills, with a strong ability to provide clear explanations to customers.Strong English communication skills; Arabic speaker an added advantage.

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