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Customer Service Representative

1 week ago

Dubai, Dubai, United Arab Emirates ALBA CORP Full time

We are looking for a talented individual to fill the position of CUSTOMER SERVICE REPRESENTATIVE - AUTOMOTIVE at Alba Cars showroom. The ideal candidate will have a passion for the automotive industry and excellent communication skills.

This customer-facing role involves greeting customers professionally, understanding their vehicle service needs, and preparing accurate service estimates. The successful candidate will also be responsible for coordinating with the workshop team, upselling services, and handling customer inquiries and complaints.

Salary Range: 5000 AED - 12000 AED. Benefits include medical insurance as per UAE law, visa sponsorship, training support, and performance-based incentives.

Key Requirements:

  • Proven experience in a customer-facing role in the automotive industry.
  • Excellent communication and interpersonal skills in both English and Arabic (preferred).
  • Strong organizational and multitasking abilities.
  • Proficiency with automotive management systems and CRM tools is a plus.