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Healthcare Director

2 months ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Asterix Communications Full time
About Asterix Communications

We are a leading integrated communications agency that delivers industry-defining work and next-generation solutions for brands, businesses, and organizations. Our team comprises social media experts, digital specialists, creatives, strategists, analysts, and PR professionals who believe in the power of collaboration to deliver high-value, high-impact communications and business solutions for our clients. By welcoming outstanding and diverse talent to our team, we complement our sector expertise with specialisms such as content, content production, creative design, creative technology, digital platforms, influencer marketing, integrated media, media relations, social strategy and engagement, strategic planning, and video production.

What We're Looking For

We are seeking a seasoned Healthcare Director to join our team. The ideal candidate will have a proven track record of managing healthcare or wellness clients, with a strong background in client servicing and media relations. The successful candidate will be a well-rounded communicator with the ability to write a range of short and long-form content, including news releases, case studies, speeches, op-eds, features, key message documents, memos, and talking points.

Key Responsibilities
  1. Team Management: Provide daily leadership, direction, and guidance to the account team. Ensure a consistently high quality of work, effective team implementation of time-tracking and servicing levels, and identification of service improvement areas.
  2. Role-Modelling: Set an example for team members to follow by living the Asterix Communications values and implementing our 'people first' culture.
  3. Portfolio Management: Take responsibility for the profitability of your portfolio of accounts. Oversee invoicing, contracting, and reporting activities, in addition to other administrative tasks.
  4. Line Management and Reportee Development: Be a proactive mentor and approachable senior management team member. Be an effective line manager, carry out appraisal meetings and regular check-in meetings, and offer support and guidance on an ongoing basis.
  5. Client Relations: Drive successful management of client accounts. Manage team performance and client service satisfaction. Develop and maintain strong interpersonal relationships with senior-level clients by providing high-level counsel.
  6. New Business: Demonstrate an in-depth understanding of the new business process from initial lead generation to securing revenue. Proactively drive the development of the company's client base, help identify potential new clients and organic growth opportunities.
Requirements

To be successful in this role, you will need:

  • 10+ years' experience in a reputed PR agency, preferably managing healthcare or wellness clients
  • Well-rounded communication skills, proficiency in client servicing and media relations, as well as the ability to write a range of short and long-form content
  • Experience in managing colleagues and teams
  • Experience with clients and accounts that are measurement- and evaluation-driven
  • Strong presentation skills, poise, and professionalism
  • Must be based in Abu Dhabi or willing to relocate/commute