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Accounts Receivable Specialist

2 weeks ago


Dubai, Dubai, United Arab Emirates 21c Museum Hotels Full time
Job Description

We are seeking a skilled Accounts Receivable Specialist to join our team. In this role, you will be responsible for managing financial transactions and accounts receivable functions within the hotel.

You will ensure accurate billing, timely collection of outstanding balances, and maintain detailed records of financial transactions.

  • Manage daily credit transfers and ensure they are balanced with the Accounts Receivable and General Ledger.
  • Verify that individual guest invoices and group invoices comply with contract terms, including room charges and supporting documents.
  • Prepare statements at the end of each stay or event, attaching all relevant documents for customer dispatch.
  • Follow up on missing documents promptly with concerned receptionists and cashiers.
  • Notify the Credit Supervisor of any billing or rate discrepancies.
  • Ensure contracts are properly filed by forwarding a copy to the sales department.
  • Prepare pro-forma invoices detailing charges and advance payment schedules, dispatched to customers not on the hotel's credit listings.
  • Maintain advance deposits accounts, ensuring full payment is received before arrival.
  • Attend internal and external meetings to avoid future billing discrepancies.
  • Review routing in Opera to ensure correct AR on individual or group bookings.
  • Set off payments accordingly in Opera AR.
  • Prepare and post to Opera AR Journals for revenue adjustments, bank charges, and TA commissions.
  • Handle debtor queries efficiently, professionally, and in a timely manner.
  • Perform daily collection follow-ups for customers and report to the Credit Supervisor for non-paying customers.
  • Perform daily credit card reconciliations.