Sales and Customer Success Expert
7 days ago
The Role
Fortis seeks dynamic Sales Representatives/Call Centre Executives to join our team. Ideal candidates have a proven track record in telesales, particularly in telecom, banking (credit cards), or real estate sectors.
The selected candidate will be responsible for making a predetermined number of calls per month to potential clients, successfully onboarding at least 20 merchants each month, ensuring all KYC documents are collected and uploaded to CRM, and achieving a minimum of 10 signed merchants.
The representative will maintain accurate records of all sales activities and customer interactions in the CRM system, provide exceptional customer service, follow up on leads to ensure high conversion rates, meet or exceed monthly sales targets and KPIs, and collaborate with the sales team to develop and implement effective sales strategies.
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