UAE Customer Success Expert
6 days ago
Geidea is a leading provider of digital payment solutions in the UAE.
We are seeking a highly skilled and experienced Customer Success Executive to join our team.
Job Description:The Customer Success Executive will be responsible for ensuring that customers receive exceptional service and support throughout their entire customer journey.
Key Responsibilities:- Act as an advocate for Geidea through educating customers on products and ensuring full understanding of customer journey and processes.
- Analyse and resolve customers' issues and try to retain them through closing the tickets submitted through different channels.
- Retain inactive clients after installation and convert potential customers to active customers before installation.
- Collaborate with other departments to set a unified tone of voice across Geidea by creating scripts, SMS content, providing training sessions, etc.
- Manage face-to-face complaints in Geidea's premises.
- Upsell and cross-sell products according to customers' needs.
- Process waiving cancellation fees according to Geidea's internal rules, when applicable.
- Participate in setting up customer experience standards for new projects.
-
Customer Success Expert
9 hours ago
Dubai, Dubai, United Arab Emirates Foodics Full timeWe are looking for a talented Customer Success Expert to join our team in UAE. As a Customer Success Expert, you will be responsible for the smooth onboarding of clients, ensuring they go live successfully with Foodics.You will work closely with our Onboarding team and provide product know-how and training to clients. Your goal is to educate clients on...
-
Customer Success Expert
20 hours ago
Dubai, Dubai, United Arab Emirates Hytera Communications Corporation Full timeAbout the RoleWe are seeking a highly skilled Customer Success Expert to join our team at Hytera Communications Corporation. As a key member of our organization, you will play a crucial role in driving customer success and satisfaction across various industries.Key ResponsibilitiesLead the onboarding process for new customers, ensuring seamless integration...
-
Dubai, Dubai, United Arab Emirates Free Classifieds Full timeZS Global UAE Crafting Digital Success with Expert Web & Marketing SolutionsBased in Ajman, UAE, ZS Global UAE delivers expert website design and digital marketing solutions. Our services include WordPress, Shopify, custom websites, SEO, PPC, graphic design, video editing, content writing, software development, and eCommerce solutions. With 10+ years of...
-
Customer Success Professional
10 hours ago
Dubai, Dubai, United Arab Emirates Skills Provision Full timeAkhil International Management Solutions is seeking a highly skilled Customer Success Professional to join our team. As a Customer Success Professional, you will play a critical role in driving customer success and growth in the Middle East market.About the PositionYou will work closely with clients to understand their business objectives and develop...
-
Client Success Expert
16 minutes ago
Dubai, Dubai, United Arab Emirates Cosentino Group Full timeJob OverviewCosentino Group is a leading provider of innovative surfaces and materials. We are seeking a talented Client Success Expert to join our team as an Account Manager. In this role, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic relationship building and sales initiatives.Key...
-
Customer Success Manager UAE
4 hours ago
Dubai, Dubai, United Arab Emirates Novisto Full timeWe're seeking a driven and detail-oriented Customer Success Manager based in the UAE to own and lead Enterprise customer relationships with confidence and creativity. In this role, you'll be responsible for ensuring every detail is managed and every interaction delivers value. You'll collaborate with analysts, product engineering, and business teams to help...
-
Customer Success Expert
5 days ago
Dubai, Dubai, United Arab Emirates Amazon Full timeKey ResponsibilitiesManage a portfolio of 15-20 Sellers to drive sustainable revenue growth, based on a solid understanding of marketplace programs, tools and processes.Analyze customer data on the efficiency of listings, selection, supply chain, advertising, and deals and provide strategic recommendations to maximize the sellers' potential.Implement and...
-
Customer Success Agent UAE
1 week ago
Dubai, Dubai, United Arab Emirates Einride Full timeWant to be part of transforming road freight – for good? Einride is showing the world a new way to move, based on the latest digital, electric and autonomous technologies. Through freight capacity as a service, we enable businesses around the world to accelerate towards their sustainability goals.Founded in 2016, Einride became the first company in the...
-
Customer Success Agent UAE
7 days ago
Dubai, Dubai, United Arab Emirates Einride Full timeWant to be part of transforming road freight – for good? Einride is showing the world a new way to move, based on the latest digital, electric and autonomous technologies. Through freight capacity as a service, we enable businesses around the world to accelerate towards their sustainability goals.Founded in 2016, Einride became the first company in the...
-
Customer Success Manager
7 days ago
Dubai, Dubai, United Arab Emirates Vortexa Full timeCustomer Success Manager (Commodities) Vortexa was founded to solve the immense information gap that exists in the energy industry. By using massive amounts of new satellite data and pioneering work in artificial intelligence, Vortexa creates an unprecedented view on the global seaborne energy flows in real-time, bringing transparency and efficiency to the...
-
Customer Success Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates Vortexa Full timeCustomer Success Manager (Commodities)Vortexa was founded to solve the immense information gap that exists in the energy industry. By using massive amounts of new satellite data and pioneering work in artificial intelligence, Vortexa creates an unprecedented view on the global seaborne energy flows in real-time, bringing transparency and efficiency to the...
-
Customer Success Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates Vortexa ltd. Full timeVortexa was founded to solve the immense information gap that exists in the energy industry. By using massive amounts of new satellite data and pioneering work in artificial intelligence, Vortexa creates an unprecedented view on the global seaborne energy flows in real-time, bringing transparency and efficiency to the energy markets and society as a...
-
Customer Success Manager
4 days ago
Dubai, Dubai, United Arab Emirates Vortexa ltd. Full timeVortexa was founded to solve the immense information gap that exists in the energy industry. By using massive amounts of new satellite data and pioneering work in artificial intelligence, Vortexa creates an unprecedented view on the global seaborne energy flows in real-time, bringing transparency and efficiency to the energy markets and society as a...
-
Customer Success Manager
6 days ago
Dubai, Dubai, United Arab Emirates Zimperium Full timeCustomer Success Manager (Resident Engineer) - TechnicalLocation: Dubai, UAEJob Type: Full time / HybridWe are seeking a Customer Success Manager (Resident Engineer) with a technical background to join our team.Responsibilities:Manage customer relationships and ensure their success with our products.Provide technical support and guidance to...
-
Manager - Customer Success (UAE - Dubai)
6 days ago
Dubai, Dubai, United Arab Emirates Infinite Uptime Full timeManager - Customer Success (UAE - Dubai) Full-Time | Infinite Uptime EMEA | 10 years Responsibilities: Ability to drive business value with customers Drive expansion within existing accounts Create ROI of the system to prove the benefits Senior management interaction and value creation Very good understanding of reliability domain Experience of handling...
-
Customer Success Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates Sana Commerce Full timeEasygenerator is a Dutch company that empowers organizations to simplify and accelerate their learning development. We provide an award-winning e-learning authoring tool to 50,000+ users in over 150 countries. Enterprises such as Kellogg's, T-Mobile, and Danone use our solution to empower subject-matter experts to unlock and share their knowledge online.With...
-
Customer Success Manager
20 hours ago
Dubai, Dubai, United Arab Emirates Hytera Communications Corporation Full timeJob Title: Customer Success Manager - Middle East- Maternity Leave ReplacementResponsibilities:Lead the onboarding process for new customers, ensuring smooth and successful deployment of products (e.g., PoC devices, body cameras).Provide initial training to customers, ensuring they understand key product features and best practices for use.Customer...
-
B2B Customer Success Expert
6 days ago
Dubai, Dubai, United Arab Emirates Property Finder Group Full timeDrive Revenue GrowthAs an Inside Sales Representative at Property Finder Group, you will play a critical role in driving revenue growth and customer satisfaction by managing existing B2B customer relationships. We are seeking a highly motivated and results-driven individual to join our team.Key ResponsibilitiesDevelop and execute sales strategies to achieve...
-
Customer Success Manager
7 days ago
Dubai, Dubai, United Arab Emirates AppsFlyer Full timeCustomer Success Manager - Middle East- Maternity Leave Replacement - DubaiAt AppsFlyer, we believe every challenge is an invitation to innovate. We're looking for a Customer Success Manager to help us shape the future of measurement. In this role, you'll work with talented professionals across the globe, within a culture that values curiosity,...
-
Customer Success Manager
3 days ago
Dubai, Dubai, United Arab Emirates AppsFlyer Full timeJob DescriptionAt AppsFlyer, we believe every challenge is an invitation to innovate. Were looking for a Customer Success Manager to help us shape the future of measurement. In this role, youll work with talented professionals across the globe, within a culture that values curiosity, collaboration, and personal development. If you&aposre ready to bring your...