Receptionist UAE National Emirati
6 days ago
We are seeking a highly skilled and experienced Receptionist to join our team at Ultimate Human Resources Solutions LLC. As a key member of our front office team, you will be responsible for providing exceptional customer service, ensuring the smooth operation of our reception area, and supporting our staff in various administrative tasks.
Key Responsibilities- Ensure the reception area is covered during working hours with minimal breaks for lunch and refreshments.
- Handle calls in a welcoming, courteous, and professional manner, anticipating the needs of our clients and visitors.
- Provide superior customer service in all areas and aspects, ensuring a positive experience for our clients and staff.
- Direct visitors to respective departments after reviewing their information and requirements, maintaining integrity and confidentiality.
- Be polite, helpful, and cooperative with clients, staff, and contractors, ensuring a positive and respectful environment.
- Act as a helpdesk for staff complaints and inform the Facilities Manager without fail.
- Assist staff in preparing new office access, landlord access, and parking cards, as well as other administrative tasks as required.
- Maintain security and safety standards, ensuring that visitors are recorded in the log book, escorted, and contractors do not have access to unauthorized areas.
- Administer car hire and travel document processes, ensuring timely and efficient completion.
- Manage the booking system for conference rooms and workrooms, ensuring meeting rooms are ready for business conduct.
- Ensure invoices are sent for approvals with cover sheets, updating the invoice tracker and sending to the Finance department in a timely manner.
- Update the Purchase Order tracker and monitor frequently to verify if invoices for POs are received on time.
- Update the Budget tracker for consumable procurements, ensuring accurate and timely reporting.
- Prepare work orders in Maximo/FMP portal as per the guidance of the Facilities Manager.
- Manage couriers and mails in an efficient manner, ensuring timely and secure delivery.
- Coordinate with the Landlord for maintenance requests in the absence of the Facilities Manager or under their guidance.
- Assist in visit visa arrangements for client staff in the absence of the PRO.
- Be flexible in working hours during vacation duration, ensuring seamless coverage.
- Abide by all company policies, local regulations, and laws, ensuring compliance and integrity.
- Follow all Health & Safety and Environmental requirements defined in work instructions or communicated in training.
- Follow required emergency prevention and operational controls.
- Report all accidents, occupational illnesses, and emergencies promptly and accurately.
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Receptionist UAE National Emirati
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