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Payroll Operations Specialist

2 months ago


Dubai, Dubai, United Arab Emirates Al-Futtaim Full time
Job Summary

Al-Futtaim is seeking a highly skilled Payroll Operations Specialist to join our team. As a key member of our payroll department, you will be responsible for ensuring the accuracy and compliance of payroll processes across multiple locations.

Key Responsibilities
  • Payroll Processing: Assist in the processing of monthly payroll for employees across multiple locations, ensuring accuracy and compliance with local regulations and company policies.
  • Payroll Record Maintenance: Maintain accurate and up-to-date employee payroll records, including claims/reimbursements, incentives, deductions, overtime, payroll locks, and off-cycle payroll inputs.
  • Payroll Support: Resolve support tickets/cases related to payroll inputs and payroll reports within target SLA standards.
  • Claims Review: Review and update claims submitted through self-service workflows.
  • Compliance: Ensure payroll processes and inputs adhere to local labor laws and statutory requirements in each country within the regions.
  • Reporting: Generate payroll reports as needed, including salary reconciliations and statutory deductions.
  • Collaboration: Work closely with finance to resolve payroll posting-related queries and collaborate with Business HR on bulk payroll inputs and approvals.
  • Process Integration: Coordinate with other departments to ensure seamless integration of payroll processes with overall business operations.
  • System Implementation: Assist in the implementation of new payroll software or systems, including user acceptance testing (UAT) and parallel payroll runs.
  • Audit Support: Assist in internal and external payroll audits by providing accurate documentation and responding to auditor inquiries.
  • Employee Support: Address employee inquiries related to payroll, resolve issues promptly, and maintain a high level of confidentiality and professionalism.
Requirements
  • Experience: Proven experience in payroll processing and management.
  • Knowledge: Strong understanding of local labor laws and statutory requirements.
  • Skills: Proficiency in payroll software and MS Office Suite, especially Excel. Excellent attention to detail and strong analytical skills.
  • Confidentiality: Ability to handle sensitive information with confidentiality.
  • Communication: Strong communication and interpersonal skills.
  • Collaboration: Ability to work collaboratively in a cross-functional environment.
Education and Qualifications
  • Education: Bachelor's degree in Human Resources, Accounting, Finance, or a related field.
  • Experience: Minimum 5 years' experience within payroll.
  • Skills: Good verbal and written communication skills to enable effective interactions with HR teams members, employees, managers, and other stakeholders.
  • Technology: Technology proficiency and familiarity with HR software e.g., SuccessFactors Employee Central, PeopleAssist Case Management Tool, SAP HCM and HANA system.