Executive - Termination and Settlement Specialist
1 month ago
About Dubai Holding Real Estate: As a master developer, we invest in sustainable infrastructure, accessibility, community amenities, and family-focused facilities to create unique lifestyle opportunities for Dubai's residents and visitors. Our integrated real estate offering includes land sales, project management, and facilities management services.
About the Role: We are seeking an Executive - Termination and Settlement to monitor customer accounts, identify potential bad debts, and address them professionally. The ideal candidate will have a Bachelor's degree in Business Administration/Finance/Accounting, knowledge of legal regulations, and at least 2 years of experience in optimizing termination processes.
Key Responsibilities:
- Regularly monitor customer accounts to identify potential bad debts and address them in a professional manner.
- Collect overdue payments and bad debts from customers in a timely and efficient manner.
- Work closely with the Finance Department and Customer Relations Management Department to manage defaulter cases.
- Perform progressing activities on instalment plans to ensure accurate billing and collection.
- Maintain accurate records of payment plans, availability, and collections in the internal CRM system.
- Analyse overdue payment cases and issue legal notices to customers in consultation with the legal department.
- Complete necessary administrative duties, including resolution forms and responding to customer inquiries.
- Prepare reports on collections activities and outstanding payments.
About You: The ideal candidate will have strong analytical skills, negotiation abilities, and proficiency in MS Office suite, particularly MS Excel for data and reporting. We offer a comprehensive benefits package, career development opportunities, and a collaborative work environment.
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