Executive - Termination and Settlement Specialist

1 month ago


Dubai, Dubai, United Arab Emirates Asterix Communications Full time

About Dubai Holding Real Estate: As a master developer, we invest in sustainable infrastructure, accessibility, community amenities, and family-focused facilities to create unique lifestyle opportunities for Dubai's residents and visitors. Our integrated real estate offering includes land sales, project management, and facilities management services.

About the Role: We are seeking an Executive - Termination and Settlement to monitor customer accounts, identify potential bad debts, and address them professionally. The ideal candidate will have a Bachelor's degree in Business Administration/Finance/Accounting, knowledge of legal regulations, and at least 2 years of experience in optimizing termination processes.

Key Responsibilities:

  1. Regularly monitor customer accounts to identify potential bad debts and address them in a professional manner.
  2. Collect overdue payments and bad debts from customers in a timely and efficient manner.
  3. Work closely with the Finance Department and Customer Relations Management Department to manage defaulter cases.
  4. Perform progressing activities on instalment plans to ensure accurate billing and collection.
  5. Maintain accurate records of payment plans, availability, and collections in the internal CRM system.
  6. Analyse overdue payment cases and issue legal notices to customers in consultation with the legal department.
  7. Complete necessary administrative duties, including resolution forms and responding to customer inquiries.
  8. Prepare reports on collections activities and outstanding payments.

About You: The ideal candidate will have strong analytical skills, negotiation abilities, and proficiency in MS Office suite, particularly MS Excel for data and reporting. We offer a comprehensive benefits package, career development opportunities, and a collaborative work environment.



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