Service Engineer for Healthcare Solutions

4 weeks ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Talent Pal Full time
Job Title Field Service Engineer Graduate (Emiratization) Job Description

Location: Abu Dhabi

Mandatory Requirement: Emirati national only holding Family Book and registered/able to register in NAFIS

NAFIS is a governmental federal initiative designed to enhance the competitiveness of Emirati human resources and empower them to secure positions in the private sector of the United Arab Emirates over the next five years. This initiative is part of the Projects of the 50, which aim to accelerate the development journey of the UAE. To comply with the UAE nationalization law, our company must hire 10% nationals from UAE by year 2026.

Role Overview:
As a Field Service Engineer for Talent Pal, you will be an integral part of a team that provides service and customer support to local healthcare facilities and providers, alongside service experts who deliver global support, training, and tailored solutions.

Your Responsibilities:

  • Install healthcare equipment according to established standards, ensuring quality and timely installation.
  • Conduct scheduled maintenance and equipment modifications within the allocated time frame and to the quality standards.
  • Perform corrective maintenance with support from the tier 2 helpdesk when necessary.
  • Submit timely and accurate service data, job sheets, reports, expense claims, and other required documentation.
  • Identify customer needs and potential commercial leads through visits and provide feedback and recommendations to management.

Professional Representation:
Maintain a professional demeanor while addressing customer issues, ensuring personal acceptability in appearance and behavior in line with company policies and targets.

Qualifications:
1. Emirati national only holding Family Book and registered/able to register in NAFIS.

2. Post-2022 university degree in Biomedical Engineering, Electrical Engineering, or a related field.

3. Proficiency in both English and Arabic.

4. Customer-oriented mindset.

5. Willingness to travel within the UAE (at least 60% of the working time).


About Talent Pal:
We are a health technology organization committed to the belief that every individual matters. Our mission is to ensure that everyone, everywhere has access to quality healthcare. Join us in making a difference in the lives of others.

  • Learn more about our business.
  • Discover our rich and exciting history.
  • Learn more about our purpose.


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