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Travel Industry Professional
2 months ago
We are seeking a highly skilled and experienced Travel Industry Professional to join our team at Client of REEQWEST HR Consultancy Solutions. As a key member of our operations team, you will be responsible for planning and executing travel itineraries for our clients, ensuring seamless and memorable experiences.
Key Responsibilities:- Travel Planning: Plan and coordinate travel details, including transportation, accommodation, and airlines, to meet client needs and expectations.
- Client Relationship Management: Work closely with clients to understand their travel requirements and preferences, providing personalized service and guidance throughout the travel process.
- Destination Knowledge: Stay up-to-date with the latest tourism trends, industry developments, and destination information to provide expert advice and recommendations to clients.
- Event Management: Manage large-scale events, including conferences and retreats, ensuring smooth execution and exceeding client expectations.
- Logistics and Administration: Book transportation and hotel reservations, collect payments, and manage client information and financial records with accuracy and attention to detail.
- Problem Resolution: Resolve travel issues, complaints, and refunds in a timely and professional manner, maintaining a high level of customer satisfaction.
- Performance Metrics: Meet sales targets and profit goals, contributing to the growth and success of our company.
- Proven experience in the travel industry, with a strong understanding of tourism operations and management.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Ability to work in a fast-paced environment, adapting to changing circumstances and priorities.
- Proficiency in Microsoft Office and other relevant software applications.