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Sales Operations Specialist

3 months ago

Sharjah, Sharjah, United Arab Emirates MARINE MARK CONTRACTING W.L.L. Full time
Role Overview

The Sales Coordinator plays a vital role in supporting the sales team at MARINE MARK CONTRACTING W.L.L.. This position is essential for ensuring efficient sales processes and enhancing customer satisfaction.

Key Responsibilities
  1. Customer Engagement: Assist the sales team in addressing customer inquiries, ensuring prompt and accurate responses to enhance client relationships.
  2. Sales Activity Coordination: Organize sales initiatives, including scheduling meetings, preparing necessary sales documentation, and following up on potential leads.
  3. Reporting and Analysis: Compile and maintain comprehensive sales reports, tracking sales pipelines, forecasts, and performance metrics to inform strategic decisions.
  4. Cross-Department Collaboration: Work closely with other departments to facilitate seamless sales operations, including order fulfillment, inventory oversight, and logistics coordination.
  5. Administrative Support: Provide essential administrative assistance to the sales team, managing calendars, organizing travel logistics, and preparing expense documentation.
  6. Proposal Development: Aid in the creation of sales presentations, proposals, and contractual agreements to support business development efforts.
  7. Database Management: Ensure the accuracy and completeness of customer information by maintaining and updating customer databases.
  8. Market Intelligence: Monitor competitor activities and industry trends to provide insights that support the sales strategy.
  9. Product Knowledge: Stay informed about product offerings and industry developments to effectively assist the sales team.