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Restaurant Operations Manager
2 months ago
As a key member of the Atlantis Resort team, you will be assisting the Restaurant Manager and Bar Manager in overseeing the efficient running and profitability of the restaurant's daily activities.
Key Responsibilities:- Develop and implement effective training programs for team members to enhance their skills and knowledge.
- Coordinate employee schedules to ensure optimal staffing levels and minimize labor costs.
- Ensure that company standard operating procedures, policies, and procedures are being followed and consistently implemented to maintain high standards of quality and service.
- Identify opportunities to minimize operating costs and implement cost-saving initiatives to improve profitability.
- Develop and implement strategies to boost employee retention and engagement, resulting in a positive and productive work environment.
- Deliver exceptional guest service by ensuring that all customers receive a high level of service and satisfaction.
- Contribute to the enhancement of overall customer satisfaction by continuously monitoring and improving the quality of food, service, and ambiance.