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Key Account Manager

2 weeks ago

Dubai, Dubai, United Arab Emirates Manpower Professional Full time

Job Overview:

As a Key Account Manager at Manpower Professional, you will be responsible for developing and executing strategic plans to grow our customer base in the UAE market. Your primary focus will be on building strong relationships with key customers and identifying opportunities to increase revenue and drive business growth.

About the Role:

You will work closely with our internal teams to deliver exceptional customer service, identify areas for improvement, and develop solutions to meet our clients' evolving needs. With a proven track record of success in sales and account management, you will be well-equipped to handle complex customer relationships and drive results-oriented initiatives.

Responsibilities:

  1. Market Analysis: Conduct thorough market analysis to identify trends, opportunities, and challenges affecting our customer base.
  2. Strategic Planning: Develop and execute strategic plans to drive business growth, improve customer satisfaction, and increase revenue.
  3. Account Management: Manage existing customer relationships, negotiate contracts, and ensure timely delivery of products and services.
  4. New Business Development: Identify and pursue new business opportunities, expand into new markets, and develop strategic partnerships.
  5. Customer Engagement: Foster strong relationships with customers through regular communication, issue resolution, and proactive problem-solving.
  6. Team Collaboration: Work collaboratively with internal teams to achieve common goals, share knowledge, and leverage expertise.
  7. Process Improvement: Continuously evaluate and improve processes to enhance efficiency, productivity, and customer satisfaction.

Requirements:

  • Leadership: Strong leadership skills, ability to motivate and inspire team members.
  • Sales Strategy: Proven ability to develop and execute effective sales strategies to drive business growth.
  • Customer Service: Excellent customer service skills, ability to handle complex customer relationships.
  • Analytical Thinking: Strong analytical thinking skills, ability to analyze data, identify trends, and develop insights.
  • Communication: Excellent written and verbal communication skills, ability to present ideas effectively.

About Us:

Manpower Professional is a leading provider of recruitment services, committed to delivering exceptional results and exceeding customer expectations.