Logistics Operations Coordinator

2 days ago


Dubai, Dubai, United Arab Emirates Amazon Full time
Job Description

We are seeking an experienced and accomplished Logistics Supervisor to drive both innovation and execution in our busy Transportation network.

Your Responsibilities:

  1. Support the overall, daily management of operational duties, deputizing for the Operations Manager as required.
  2. Prioritize and continually improve safety at the delivery station.
  3. Supervise logistics assistants, coordinators, and delivery associates to ensure every shipment meets and exceeds operational KPIs.
  4. Monitor coordinator and associate performance, coaching them when needed.
  5. Partner with supporting departments to improve logistics processes and operations.
  6. Communicate with delivery service providers to set expectations and raise quality standards.
  7. Interview candidates for associate roles.
  8. Brief and monitor the workload of all drivers and associates, ensuring all administrative tasks are accurately completed.
  9. Measure and monitor overall workflows and daily metrics, assisting the Operations Manager with tracking and reporting on site performance.
  10. Help with training and mentoring new Associates, ensuring they have the knowledge to carry out their tasks.
  11. Resolve any process-related issues as necessary, with physical activities including pushing carts weighing up to 100 pounds and lifting packages up to 15 kg.
  12. Be flexible to work different shifts and do overtime when needed.
  13. Resource your function from a personal standpoint, including training needs, absence and performance management, coaching, and monitoring department productivity.


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