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Banquet Operations Manager
2 months ago
Job Summary
We are seeking a highly skilled and enthusiastic Assistant Manager, Banquet to join our team at One&Only Resorts. As an Assistant Manager of Banquet, you will play a key role in delivering an exceptional level of customer service and ensuring that all banquet details are properly set up and follow our standards, policies, and procedures.
Key Responsibilities
- Support the Banquet Manager in supervising the floor function by assisting the kitchen and leading the service teams in accomplishing events based on the customers' requirements and our service standards.
- Ensure that all banquet details, including decorations, layout, cleanliness, and services are properly set up and follow our standards, policies, and procedures.
- Collaborate with the kitchen team to ensure seamless execution of events and high-quality food presentation.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Monitor and control event budgets to ensure profitability.
Requirements
- Proven experience in a similar role within the hospitality industry.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and manage multiple tasks simultaneously.
- Strong problem-solving and analytical skills.
- Knowledge of food and beverage operations and service standards.
What We Offer
As a valued member of our team, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional customer service and exceeding guest expectations. You will also have access to ongoing training and development opportunities to help you grow and succeed in your career.
