Luxury Events Manager

6 days ago


Dubai, Dubai, United Arab Emirates Arlberghotel Full time

About Arlberghotel

Arlberghotel is a renowned hospitality provider with a legacy of excellence. Our commitment to delivering exceptional experiences has been unwavering since our inception.

We are currently seeking an experienced Wedding Specialist - The Palm to join our team at Taj Exotica Resort & Spa, The Palm, Dubai. This is a unique opportunity to be part of a pioneering project that promises to redefine the luxury hospitality landscape in Dubai.

The successful candidate will play a pivotal role in securing business for the resort and positioning it as a premier wedding destination. Key responsibilities include:

  • Developing strong relationships with wedding planning firms through prospecting and presentation efforts
  • Reviewing wedding sourcing platforms and marketing opportunities to ensure continued growth of qualified wedding inquiries
  • Responding promptly and professionally to all wedding and group inquiries, assisting clients in selecting options best suited to their needs and the resort's operational requirements
  • Designing new or customized promotions/packaging and submitting recommendations to the Director of MICE & Events for review and approval
  • Collaborating closely with the Banquets and Conference Service team to ensure seamless service delivery
  • Providing regular reporting, including annual Strategic Sales Plans for weddings
  • Closely working with the sales team to achieve targets, making external sales calls to increase revenue
  • Utilizing agreed-upon Standard Operating Procedures (SOPs) approved in the sales procedures manual to promote and sell the resort
  • Participating in wedding showcases, industry events, trade shows, and resort Wedding & Events FAM trips
  • Crafting and communicating effective timelines for all wedding activities
  • Liaising closely with the F&B department, kitchen, and banquet operations to ensure operational and financial success of all events
  • Attending weekly revenue and events meetings
  • Conducting BEO meetings on a weekly basis
  • Maintaining contact with clients to guarantee good business relations and meet client expectations
  • Suggesting changes to the sales activity plan for the resort
  • Upkeeping proper filing systems, updating files, and fulfilling any database/report requirements requested by Management
  • Identifying new markets and business opportunities, setting up meetings with potential clients, and addressing their concerns
  • Ensuring strict adherence to food hygiene and health and safety regulations, implementing any UAE legislation as required
  • Participating in daily morning briefings with appointment/action plans for the day and attending daily events briefings
  • Accurately managing available function space and rooms through careful booking and event diary management
  • Prioritizing bookings on premium dates after consulting the Director of Sales - MICE & Events
  • Following up on bookings and reporting back to the Director of Events
  • Preparing and sending function contract letters to clients after finalizing function details
  • Ensuring function contracts are signed and returned by clients
  • Creating EVENT ORDERS for functions and distributing them to relevant departments
  • Ensuring rooms are correctly blocked on the system
  • Submitting daily sales reports


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